Most tablets and phones running Android 4.0 and later
iPad mini, iPad 2 or later, and iPad Air running iOS 7 or later iPhone 4s and later, running iOS 7
PC running Windows 8.1, Windows 8, or Windows 7 Mac running OS X Mavericks (10.9), OS X Mountain Lion (10.8), or OS X Lion (10.7)
Installation of Parallels Access is a two step process. The Parallels Access Agent is downloaded from the Parallels website and the Parallels Access App is available for download at the Apple App Store or Google Play Store. Complete instructions can be found here.
If you are running a Virtual Machine on your Mac, do not install Parallels Access in the VM but complete the installation on your Mac hard drive.
You are required to have a Parallels Account in order to download and install Parallels Access. For instructions on how to create an account or reset your password, please visit KB116662.
Parallels has created short tutorial video's to help you get started Parallels Access. To view a list of videos, please visit KB116956.
Parallels has created video tutorials to assist with your most frequently asked questions.