Parallels Customer & Business Manager

Parallels Customer & Business Manager simplifies your life by automating the full customer lifecycle—from ordering to account provisioning to recurring invoicing and billing. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

  1. 1.
    Does Customer & Business Manager support international locations?

     Parallels Customer & Business Manager supports the America, Europe, and Russia.  Customer & Business Manager provides the multi-language, multi-currency, and international tax support you need. 

  2. 2.
    How to add another currency in Customer & Business Manager of Parallels Plesk Panel?

    To learn how to add another currency, go to KB article:

  3. 3.
    How to turn on debug logging in Customer & Business Manager?

    To learn how to on debug logging, go to KB article:

  4. 4.
    Where can I find the release notes for Plesk 11?

    Latest Release Notes are available on Plesk download page:

  5. 5.
    How could I change the server host name for Parallels Plesk Panel 11 integrated with Customer & Business Manager?

    To learn how to change the server host name, go to KB article:

Get Support

Help us identify your best support contact:

Website Owner

Do you have a website hosted on the Internet? Website hosting service providers use Parallels Plesk software to help them manage their servers.

Parallels does not host any websites or provide website hosting service.

For questions about your website or website hosting service, you should contact your service provider

Find your service provider

Server Owner / Administrator

Do you use Plesk software to help you manage your server? Server hosting providers offer Parallels Plesk software to help server administrators manage their servers.

Parallels does not provide any server hosting service.

For questions about your website or hosting service, you should contact your service provider.

If you purchased your Parallels Plesk Panel license from a server provider, we recommend contacting them first for support. 

To continue with opening a ticket with Parallels, click here: Open a ticket 

Parallels Partner

Are you an existing Parallels Partner at the Bronze, Silver, Gold, or Platinum level? You may use your partner Support Code to open a ticket.

Open a ticket

Can’t find the license key?

Please refer to

Parallels Lifecycle Policy

To facilitate your long term planning details, Parallels Plesk lifecycle policies are published at

Self Service Resources

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Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums.

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