Parallels Customer & Business Manager simplifies your life by automating the full customer lifecycle—from ordering to account provisioning to recurring invoicing and billing. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.
Parallels Customer & Business Manager supports the America, Europe, and Russia. Customer & Business Manager provides the multi-language, multi-currency, and international tax support you need.
To learn how to add another currency, go to KB article: http://kb.parallels.com/9358.
To learn how to on debug logging, go to KB article: http://kb.parallels.com/9300
Latest Release Notes are available on Plesk download page: http://www.parallels.com/download/plesk/.
To learn how to change the server host name, go to KB article: http://kb.parallels.com/9296.
Help us identify your best support contact:
Do you have a website hosted on the Internet? Website hosting service providers use Parallels Plesk software to help them manage their servers.
Parallels does not host any websites or provide website hosting service.
For questions about your website or website hosting service, you should contact your service provider.
Find your service provider
Do you use Plesk software to help you manage your server? Server hosting providers offer Parallels Plesk software to help server administrators manage their servers.
Parallels does not provide any server hosting service.
For questions about your website or hosting service, you should contact your service provider.
If you purchased your Plesk license from a server provider, we recommend contacting them first for support.
To continue with opening a ticket with Parallels, click here: Open a ticket
Are you an existing Parallels Partner at the Bronze, Silver, Gold, or Platinum level? You may use your partner Support Code to open a ticket.
Please refer to http://kb.parallels.com/5211
To facilitate your long term planning details, Parallels Plesk lifecycle policies are published at http://www.parallels.com/support/policy/plesk-lifecycle/
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