Premium Support Resources

 

We provide phone support for questions about product functionality, prices for products and known issues covered in Parallels knowledgebase.

With a TAM, you'll have a single point of contact and accountability who can manage issues across all Parallels departments.

Get the support you need and deserve – 24/7! Parallels provides support around the clock so you get the answers you need when you need them.

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Note: Support systems under maintenance mode within 10pm-11pm PDT (UTC -0800) time on April 20th.

Please try out our self-service resources first before contacting support.
Request submission is possible but you may expect delay in system response on incident creation.