With mobile device management being a top priority for public sector bodies, Parallels MDM has enabled Fylde Borough Council to easily keep track of the location and mobile data usage of the mobile devices used by its 250 employees.
Fylde Borough Council, a local government authority based in Lancashire in the Northwest of England, provides essential services such as planning, waste collection and tourist information for local residents and visitors. The area known as the Fylde includes the small coastal towns of Lytham St Annes, Thornton-Cleveleys, and the port of Fleetwood, as well as many picturesque villages in the surrounding countryside.
Rhianna Parkinson, ICT Support and Improvement Officer at Fylde Borough Council, said: ‘Parallels MDM is a mobile device management solution which not only allows monitoring of devices, but also provides tracking statistics at an affordable rate. It is a great product and I would highly recommend it to other organisations.’
Growing Mobile Device Use Requires Management Solution
Having recently implemented a bring your own device (BYOD) scheme, and with the increasing use of Council-owned mobile devices, Fylde Borough Council felt that it needed a systematic approach to managing its employees’ mobile devices. The Council was looking for a cost-effective solution which would enable it to keep track of the location of its employees’ mobile devices, as well as apps being used on the devices. It was also keen to monitor and restrict mobile data usage, having previously faced costly bills.
Fylde Borough Council investigated a number of mobile device management solutions, including MobileIron and Vodafone Good. After evaluating each solution based on suitability, affordability and ease of use, Parallels MDM came out on top. Parallels MDM was the most affordable option and supported all of the Council’s devices. Furthermore, Fylde Borough Council was impressed by the prompt and efficient service provided by the Parallels MDM reseller, Data One Ltd.
Lock & Wipe Features Keep Council’s Data Safe
Since installing Parallels MDM, Fylde Borough Council has benefited from improved data protection and security as the Council now has the ability to lock and wipe remotely if a phone is lost or stolen. With the remote lock feature, it is possible to change the password and lock the device from the online dashboard, safeguarding all of the data on the device until it is retrieved. When the device cannot be recovered, the wipe feature deletes all the data from the device and on attached SD cards. Data protection is of particular concern to local councils such as Fylde Borough Council, which may hold residents’ personal information, so these features have proved to be very useful.
Parallels MDM Provides Easy-to-Administer Solution
Fylde Borough Council has found Parallels MDM extremely easy to use, with the device manager holding a record of all the important information relating to each device, such as IMEI number, mobile number and device type. Moreover, it is now straightforward to administer the devices due to Parallels MDM’s user friendly, modern interface. In particular, the Council has appreciated the Group Policy feature, allowing administrators to quickly create rules for different groups of users and departments: devices can be grouped by department or function and specific policies applied to the entire group.
In addition, Fylde Borough Council has been very pleased with the real time tracking ability offered by Parallels MDM, which shows where the device is at any point in time on a user friendly map. Parallels MDM stores the current location of all the Council’s connected devices and keeps a detailed log of all the locations where the device has been.
About Data One Ltd
Data One provides all the facilities of an in-house IT department for a number of well-established commercial clients who wish to make best use of current technology. Data One supplies and supports complete network systems from initial design through installation of the infrastructure, equipment and software. Data One implements and supports a comprehensive range of network systems including: email management, internet control, network faxing, antivirus, data security and disaster recovery.
Parallels is a global leader in virtual desktop, application delivery and mobile device management solutions. Thousands of organisations worldwide trust in the reliability and scalability of Parallels products. Parallels offers a range of solutions to make every organisation’s shift to cloud computing simple and affordable.The company’s product line includes the award-winning Parallels Remote Application Server (Parallels RAS), providing platform-independent virtual desktop, application delivery and integrated thin client management from a single software package to any modern operating system, as well as to mobile devices including smartphones and tablets.Parallels Mobile Device Manager (Parallels MDM) offers a complementary (or stand-alone) solution that enables Parallels’s customers to monitor and manage corporate and employee-owned mobile devices. With Parallels MDM, customers will be able to track their devices and remotely lock or delete data if a device is lost or stolen. In addition, organisations will be able to monitor mobile devices for malware and remove inappropriate apps. For additional information, visit www.2x.com or contact Giorgio Bonuccelli by email (Giorgio.Bonuccelli@2x.com) or phone (+356 2258 3800).