Career Opportunities — Europe

Below is a sample of current opportunities that are available:

Technical Account Manager

Role definition

Parallels is looking for an outstanding Technical Account Manager in Munich or London to join our support team and assist with both technical and strategic help in using Parallels products. Focus of this position is to be a single POC driving and advocating partner initiatives that deliver higher stability, higher partner satisfaction, all while driving MRR goals.

Key Duties:

  • Exceed customer expectations as their key resource within Parallels
  • Maintain current functional and technical knowledge of the entire Parallels product line
  • Manage and drive competing requests across simultaneous client engagements
  • Provide clear and constructive product feedback to Parallels Product Management teams based on customer requirements
  • Help to document best practices in developing and deploying Parallels solutions to select customers
  • Function as a front-line technical resource for "best practice" and informal customer questions

Some of the functions a TAM performs for their customers include: http://www.parallels.com/support/tam/

  • Conducting a consultative review of your existing IT infrastructure to determine how Parallels technology can best help you
  • Reviewing your implementation plans and making recommendations in line with best practices
  • Identifying potential technical or business obstacles and suggesting solutions
  • Providing updates on Parallels’ strategic and product roadmaps
  • Providing access to Parallels product experts when needed
  • Putting you at the front of the queue for product upgrades and new releases
  • Conduct quarterly site visits and delivering quarterly reviews that summarize support issue trends and identify opportunities for improvement.

Requirements:

  • At least 8+ years experience in customer-facing positions in support, technical account manager, sales account management or other role
  • Experience with modern software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development
  • Strong analytical skills regarding technical and project management issues
  • Flexible to be on-call via a company provided mobile device to respond to high-severity customer issues during non-standard business hours
  • Strong organizational skills with an ability to manage competing client demands
  • Ability to interact and communicate with multiple levels of people including CxO
  • Excellent communications and interpersonal skills including presentation skills
  • Ability to travel up to 30 percent of the time, including internationally
  • Bachelor’s Degree required or equivalent industry experience

Language skills:

  • German & English (fluently)
  • Other European languages are an advantage

Apply now

Thank you for considering Parallels for an exciting, challenging and rewarding career!

Solution Architect

Position Overview

This position will be responsible for translating the client's business requirements into a specific system, application or process scope. This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's solution.

The role will report to the EMEA Professional Services Manager, and will help drive services efficiency, customer satisfaction, and repeatable successful engagements for Parallels products for the hosting and cloud services provider audience.

Essential Job Functions

  • Pre-Sales phase:
    • Support Sales with value setting
    • Estimate Services
    • Provide scope of work
    • Provide initial timeline expectation
    • Suggest customer roadmap w/ respect to Parallels
    • Provide documentation
    • Define Best Practices
  • Deployment phase:
    • Deployment & Configuration
    • Oversee engagements
    • Check-in of deployment milestones
    • Check-in of customer acceptance
    • Support project manager
    • Ensure customer satisfaction
  • Post-Implementation phase:
    • Follow up on live operations at accounts
    • Monitor system health
    • Follow up with customers

Non-essential Job Functions

  • Highly motivated, results-driven attitude
  • Understanding of key competitive challenges
  • Proven ability to work across virtual teams
  • Proven ability to motivate others
  • Being part of the Professional Services Team

Requirements

  • At least 5 years’ experience in Expert knowledge of hosting industry
  • Readiness to travel up to 25 %
  • Fluency in the English language
  • At least 5 years’ experience in technical and architectural design: describe, document, and articulate solutions to address large, complex, multi-platform system opportunities

Other Skills/Abilities

  • Ability to work within multiple time zones and diverse cultures
  • Ability to work with sales, development, deployment, education and support departments within Parallels, contributing to proactive communication
  • Ability to multitask and to re-prioritize work as needed
  • Background on using Parallels Solutions applied to the hosting industry Is a plus for the position

Apply now

Thank you for considering Parallels for an exciting, challenging and rewarding career!

Inside Sales Account Manager, Cross Platform

As part of its rapid growth, the company is looking to add a Cross Platform - Inside Sales Account Manager to its sales team in Munich, Germany.

Responsibilities:

  • Develop and maintain relationships with customers in the DACH and Benelux region
  • Be responsible for sales of Parallels Enterprise licensing solution throughout the DACH and the Benelux region
  • Sell MAC desktop virtualisation and Mac Management plug-in into Microsoft System Centre Configuration Manager (SCCM)
  • Form strategic channel relationships with System Integrators over the phone and carry out product training & demonstrations using WebEx
  • Answer inbound pre-sales calls and emails and proactively promote the product range
  • Inform and educate channel partners of new products and developments
  • Meet measurable goals and sales quotas set on a quarterly basis
  • Actively contributing to sales revenue generation and work with Sales Managers to determine priorities, territories and needs
  • Continually obtain and develop personal knowledge of our award winning software products to ensure up to date and accurate information is provided to customers

Required Skills/Experience

  • BA or BS degree preferred
  • 3 or more years telesales experience selling software into Enterprise and SMB accounts either closing deals directly or through channel resellers
  • Proven ability to close business over the phone
  • Have strong written and oral skills in German and English A proven successful sales track record is essential along with the ability to use SalesForce.com
  • Working knowledge of SoftwareONE, Cancom and Computacentre is desirable
  • Other European languages are an advantage

Apply now

Thank you for considering Parallels, one of the world’s fastest growing software companies!

Assistant, SMB Partners (Barcelona, Spain)

The Assistant SMB Partners will be responsible for growing sales and revenue from our cloud enablement products: This role will be based in Barcelona, Spain.

Responsibilities

  • Generate qualified leads and sales opportunities by prospecting, cold call and follow up with inbound inquiries (phone, web visits/downloads, tradeshows, seminars, etc.)
  • Develop and maintain relationships with customers in multiple countries via telephone and email
  • Answer inbound pre-sales calls and emails and proactively promote the product range
  • Inform and educate partners of new products and developments
  • Meet measurable goals and sales quotas set on a quarterly basis
  • Actively contribute to sales revenue generation and work with Sales Managers to determine priorities, territories and needs
  • Continually obtain and develop personal knowledge of our award winning software products to ensure up to date and accurate information is provided to partners and customers

Desired Skills and Experience

  • 2 years of sales experience in a retail / channel environment and B2B
  • Commercial education
  • Ability to work autonomously and ability to prioritize tasks
  • Strong and direct communication skills are a must, good telephone manner
  • Strong written and oral skills of Russian and English. Polish is a plus.
  • Ability to collate data and produce Microsoft Excel spreadsheets and reports
  • Willingness to be a team player
  • Good time management and ability to work on their own at times
  • Working knowledge of Salesforce.com CRM web based tool is a plus

Apply now

Thank you for considering Parallels for an exciting, challenging and rewarding career!

Key Account Manager Russia, CIS & Eastern Europe

This role will be responsible for growing the business of Parallels in the Russian, CIS and Eastern European region in service providers businesses for strategic customers, mostly in the Telco space. Increase Parallels market share in Parallels Automation for SaaS, IaaS & PaaS enablement overall. Develop local partnerships to position Parallels as a cloud market leader.

Responsibilities

  • Under limited direction meet and exceed assigned goals, increase territory revenue, prospect and close accounts by leveraging sales tools, partners and through individual initiative.
  • Establish and nurture relationships with all levels of customer organizations as appropriate, departmental through line of business and CxO. Assimilate specific vertical market background, requirements, and infrastructure attributes, and apply this knowledge to sell Parallels solutions.
  • Drive account strategies and coordinate team-selling efforts to close software business on a quarterly and annual basis.
  • Manage multiple prospects, customers and opportunities, maintaining accurate forecasting and clear management communication.
  • Drive references based on customer satisfaction in all assigned accounts.
  Required Skills/Experience
  • Minimum 5 years’ experience selling enterprise software within the service providers vertical (Telco’s, Hosting companies, MSP’s etc.)
  • Experience in one or more of the following large account sales methodologies: TAS (Target Account Sales), Solution Sales, SPIN Selling
  • Experience managing multiple accounts within a multinational & multicultural territory to aggressively grow revenue and customer base.
  • Language Skills: Russian & English – both Proficient on negotiation & presentation level. Additional language skills of the region are a plus.
  • Consistent track record of exceeding quota while maintaining customer loyalty and required product margins.
  • Strong experience managing multi-tiered customer and service provider relationships.
  • Demonstrated ability to penetrate and close new accounts and opportunities.
  • Demonstrated ability to recruit, develop and manage productive eco-system partners.
  • Strategic account planning experience-history of proactive creation and ongoing management of detailed account plans.
  • Excellent communication, presentation, problem solving, and time management skills.
  • Willingness and ability to travel 40-50% of the time.
  • Competitive, ethical, refuse-to-lose attitude, strong work ethic, and excellent team building and influencing skills.
  • BA/BS in Business, Management, Computer Science, or Engineering fields or equal experience.
  • Mixture of startup and large company experience a plus.

Apply now

Thank you for considering Parallels for an exciting, challenging and rewarding career!

Senior Manager, SMB & Mid-Market Sales, EMEA

As part of its rapid growth, the company is looking to add a Senior Manager, SMB & Mid Market Sales to its sales team in Barcelona, Spain.

Responsibilities

  • Responsible for all Small Business revenue in Europe, Middle East and Africa.
  • Responsible for the management and closure of forecasted opportunities with value-added reseller partners including opportunities identified by Parallels and by the partner.
  • Will work with the partner to close and grow all Parallels opportunities in the territory and will spend 70-80% of time accompanying partner on end-user sales calls and closing deals.
  • Responsible for the overall growth and “health” of the registered and non-registered resellers in the territory. Responsible for gaining and ensuring strong partner commitment to Parallels.
  • Expected to thoroughly know Parallels products and services and be a trusted advisor to the partner on solutions. Will leverage specialists and SEs on opportunities that require additional depth and technical understanding.
  • Work with sales counterparts on the development and implementation of specific territory-focused sales and marketing activities to drive partner revenue.
  • Initiate and develop a territory plan with matrixed sales organizations to ensure partner set is capable of territory's end user solution needs
  • Manage day to day activities of geographically distributed EMEA SMB accounts team of 6 people

Scope of the Role

  • Fully qualified, experienced professional.
  • Receives little supervision for most assignments.
  • Receives general instructions for non-standard analyses and projects.
  • Data analysis is complex and requires input from multiple sources and innovative problem solving.
  • Interfaces to negotiate and exchange information with all levels of management.

Business Impact

  • Contributes to the development of organization's goals and objectives.
  • Failure to obtain results or erroneous judgments or recommendations would normally have serious results and may require substantial expenditure of resources to correct and/or achieve project goals.

Success Factors:
Business Results:

  • Quota Attainment
  • Pipeline Development

Sales Activity:

  • Calls & Proposals
  • Executive Briefings
  • Customer Loyalty
  • Renewal Rates
  • Linked to overall company ratings and aggregate for assigned territory
  • Post Sale Follow Up
  • Plan/Implementation

Operational Excellence:

  • Forecast accuracy ( +/- 3%)
  • Associated Sales tools compliance. proficiency in SalesForce.com
  • MS Office & Internal information Tools
  • Account Planning as tied to the function and market i.e. pre & post sales

Leadership/Supervision

  • Work is evaluated upon completion to ensure objectives have been met.
  • Provides day-to-day guidance and formally supervises junior level professional staff.
  • Work is independent and collaborative in nature.

Preferred Education

  • Bachelor's Degree or equivalent experience.

Required Skills/Experience

  • 5-7 years -- demonstrated sales account management experience.
  • 1-3 year – demonstrate people management experience.
  • Experience with hosting industry is a must.
  • Ability to liaise with partners at all levels.
  • Excellent time management skills.
  • Ability to take account ownership.
  • Good analytical capabilities.
  • Excellent verbal and written communication skills in at least several European languages including Spanish, French and English.
  • Excellent presentation skills.
  • Strong history of achievement against quota.
  • Strong competence with various tools, procedures and sales skills to accomplish goals.

Apply now

Thank you for considering Parallels for an exciting, challenging and rewarding career!

Marketing Manager, Service Providers, EMEA

Role Definition

The Marketing Manager will be responsible for a defined set of marketing activities in the region. Manager will drive closed-loop marketing activities including strategic campaign planning, partner marketing and execution across EMEA.

Responsibilities

  • Position collaborates closely with local Sales Management and also Marketing teams across the globe.
  • The candidate will translate business strategy into marketing activities for EMEA and deliver against defined targets.
  • Translate the key features of our offerings into benefits and help to equip the channel and sales teams with effective sales tools – working closely with different stakeholders (for example, Product Marketing, marketing agencies, other regional marketing managers, campaign managers at Parallels corporate headquarters) and execute on marketing initiatives in a way tailored to EMEA needs.
  • Bring all elements within a campaign together to ensure a consistent approach runs through all material and across all channels.
  • Candidate will be responsible from development and design to execution and reporting for all EMEA marketing campaigns.
  • Manage email marketing for Sales for customer and prospect communications using the company’s email automation software and CRM tools.
  • Drive communications excellence within the EMEA region with internal and external stakeholders.
  • Will monitor results to ensure full delivery, pacing and performance is in line with set benchmarks
  • The candidates will also working on cross functional marketing projects for the EMEA region.
  • Stakeholder in annual EMEA marketing planning process.

Preferred qualifications and background

The successful candidate will be knowledgeable in Channel Marketing, well-versed in direct response metrics, analytical, and a skilled project manager across multiple external and internal channels. High level of independent judgment and initiative required. Resourceful and capable of being calm and decisive under pressure working in multicultural teams.

  • Ability to drive leads to the sales team via multiple channels including, but not limited to, online, email campaigns, print and direct mail.
  • Successful track record of campaign and Channel Marketing program execution in the European IT market with a relentless focus on ROI improvement.
  • Strong influencing skills and a confident communicator.
  • Candidate must be willing to manage EMEA-specific programs tactically.
  • Candidate must be a high energy, can-do-person who can operate in a fast moving and self-service environment, and must have excellent written, verbal, presentation and time management skills.
  • Strong team player and used to working closely with top Sales management.
  • 5+ years’ experience in a related field. Expertise in Channel Marketing, knowledge of Product Marketing a plus.
  • BA/BS degree required, MA / MBA or equivalent education preferred.
  • Deep knowledge of Salesforce.com or other CRM and email marketing tools.
  • Excellent English language skills with fluency in an additional language a plus

Apply now

Thank you for considering Parallels for an exciting, challenging and rewarding career!

 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 8 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification