Parallels Automation for Cloud Infrastructure

Parallels Automation for Cloud Infrastructure (PACI) is a solution that delivers Cloud Infrastructure as a Service (IaaS). PACI is deployed as service module of Parallels Automation. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

  1. Which browsers are supported by Parallels Automation?
    • Internet Explorer 8.x and above (recommended)
    • Mozilla Firefox 8.x and above on all platforms (recommended)
    • Safari 5.x and above for Mac (recommended)
    • Chrome 16.x and above on all platforms (recommended)
    • Default browser (Safari) on iOS 5.x
    • Default browser on Android 2.4
    • Default browser (IE) on Windows Phone 7.x
  2. What are the minimum network requirements for PACI?
    Minimum network requirements:
    • 7 external IP addresses
    • 12 internal IP addresses (3 for the systems above and 9 for the PA management components)
    • 24 public network with a gateway inside (for creating cloud servers)
  3. What does POA include?

    Parallels Operations Automation is a complete operations support system (OSS) for cloud services—one that enables you to automate all aspects of provisioning, service, and infrastructure management, as well as customer self service.

  4. How do you change default values displayed on PACI Screen in Online Store?

    To understand how to change the default values displayed in the online store, please review the latest KB article at: http://kb.parallels.com/113218

  5. What are the supported 3rd party products in POA?

    For the supported 3rd party products in Parallels Operations Automation, please see KB article http://kb.parallels.com/8769

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Parallels Lifecycle Policy

To facilitate your long term planning details, Parallels lifecycle policies are published at http://www.parallels.com/support/policy/

Self Service Resources

  • Knowledge Base

    Search our database of articles for known solutions.

  • Documentation

    Get to know Parallels products product features, how to operate them and how to use them.

  • Parallels Forum

    Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums.

  • Parallels PartnerNet

    Two separate marketing, sales and technical programs - one for Service Providers and one for Cloud Service Developers (ISVs).

 
 
 
 
 
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