Buy Parallels Support and Services for Parallels H-Sphere and SiteStudio

Get the support you need and deserve — 24/7! Parallels provides support around the clock so you get the answers you need when you need them.

In the case that your accounts level is different of listed ones, please contact us specifying your key account.

Please enter your current H-Sphere key number on which you wish to apply your upgrade:

HSPH..0000

Enter middle 8 digits only. Example: For key "HSPH.00012868.0000" enter "00012868".

Please select the support options desired for your product license.

H-Sphere — Software Maintenance (SUS) Renewal and Reinstatement
	H-Sphere SUS Renewal for 200 Accounts	$225.00
	H-Sphere SUS Renewal for 500 Accounts	$543.45
	H-Sphere SUS Renewal for 1000 Accounts	$937.50
	H-Sphere SUS Reinstatement for 200 Accounts License	$592.45
	H-Sphere SUS Reinstatement for 500 Accounts License	$1412.97
	H-Sphere SUS Reinstatement for 1000 Accounts License	$2564.90

Support Options
	H-Sphere Installation (up to 2 servers) *	$150.00
	SiteStudio Installation	$150.00
	H-Sphere Per Incident Support **	$75.00
	SiteStudio Per Incident Support **	$75.00
	1 year Email Support (20 Incidents) Includes 1 year support with up to 20 Email incidents for a single cluster installation	$399.00
	1 year Email or Phone Support (20 Incidents) Includes 1 year support with up to 20 Email or Phone incidents for a single cluster installation	$699.00

* Installation is good for up to 2 servers. If you have 3-4 servers you need to purchase two installations, for 5-6 servers three installations.

** After we have confirmed your payment, you will receive an e-mail from our support system with instructions how to use the support incident. Entering a license key number above is optional when purchasing this type of support.
Please note that once Parallels Support start working on the issue, your payment will be not refundable.

Professional Services
Professional Services include Upgrades (H-Sphere system packages), Packages Installation/Update (EasyApp, PostgreSQL), IP Migrations and Server Migrations, etc.
	Professional Service (1 hour *)	$150.00

* Choose the correct number of required hour packages after you have added it to the basket. Contact Parallels support with a description of the problem to get an estimation on the required hours before purchasing the service hours.