Built from the ground up to be highly customizable and extendable, Parallels Business Automation allows service providers to manage their business more efficiently. Parallels Business Automation lets you manage customer accounts, billing, e-commerce and marketing from one intuitive UI. This allows service providers to focus on their core expertise of marketing and selling while letting Parallels Business Automation manage the rest.
Account Director
The Account Director allows providers to manage customer accounts, partner/reseller enrollment, subscriptions overview, credit terms setup, customer care.
Billing Director
Billing Director provides a complete accounting system for a service provider’s business: actual provider’s balance and customers/resellers accounts balance, receivables management, pricing tools including promotions, discounts, and taxation, default prices for service offerings, hosing plans management, and revenue reports.
Commerce Director
Commerce Director allows providers to configure the online store and the servers for everything connected with payments: credit card payment plug-ins and tools for online payments approval, bank transfer plug-ins and batch processing, transaction log, payments processing setup and encryption for credit cards/bank accounts private data, recurring billing, fraud protection and customer subscriptions upgrades setup.
Marketing Director
The Marketing Director provides tools that give providers the ability to configure and brand their website. There are partner management tools including the ability for both manual and automated online marketing campaign creation. Providers can also view campaign revenue reports plus there is a mass mail tool included.