Datacenter Automation Solutions

Parallels Automation has been deployed by large datacenter owners to simplify server management tasks and properly account for datacenter resources. Datacenter owners fall into two primary categories: service providers and enterprise IT organizations.

Service Providers and Hosting Companies

Service providers have unique business models as well as unique requirements. Parallels Automation delivers a customizable carrier grade solution for service providers whose business has grown beyond the capabilities of an existing platform.

Parallels Automation is the ideal platform for service providers who want to consolidate several disparate platforms from a legacy of disparate platforms as well as for service providers who want to start with the right platform that can expand as they grow and roll out new services. Learn more about hosting automation solutions.

Enterprise IT

Over 80% of datacenter budgets are allocated to support. Most datacenter owners cannot allocate costs back to individual departments. Fewer yet can automatically remind their users that they must renew their services to minimize underutilized servers and storage. Datacenter users cannot manage both virtualized and non-virtualized servers from a single panel. Parallels Automation aims to solve these problems.

Parallels Automation is the ideal platform for enterprise IT organizations who want to streamline operations and management of virtual and non-virtual servers through a centralized control panel. Parallels Automation helps IT organizations spend more time innovating than completing repetitive, mundane tasks. Learn more about enterprise automation solutions.

Two Solutions with a Similar Engine

Running an internal IT organization can be just like running a business. You have to deliver services to a set of internal users who are frequently more demanding than the external customers served by service providers. The chart below shows how similar functions can be employed by both IT Administrators and Service Providers.

Features	Enterprise IT	Service Providers
Ordering	Customer orders from an online intranet portal. Proper authorization is validated with finance or a designated person in the department.	Customer orders form an online store. Payment method is checked by automatically contacting a credit card processing bank.
Authorization	Customers login to a single control panel to manage all of their services. Logins are linked to a customer account.	Departmental administrators login to a control panel to manage services. Logins may be linked to an internal LDAP directory.
Payment	Customers pay via credit card, PayPal, bank transfer, or check.	Departments receive a chargeback report detailing charges.
Customer Service	24x7 service provided by self service control panels.	24X7 service provided by self service control panels.
Service Offerings	Many types of services can be defined by the service provider and offered to customers	Many services and resources are defined by the IT administrator and offered to internal clients.
Renewals	Automated notifications encourage up-selling and renewals. Services automatically suspended for non-payment.	Automated notifications inform departments of unused resources. Unused resources automatically released if not renewed.

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