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Parallels System Automation provides separate control panels for the provider, resellers and end-customers. The control panels can run on one or more dedicated GUI servers that are separate from the application logic servers. This allows the hosting provider to distribute the load and improve scalability.

Key advantages of the Parallels System Automation control panels include:

• Single Login - customers use one login to to access and manage all of their services, even if the physical resources reside on different servers.
• Online Sales - customers can purchase additional resources or upgrade service plans while they are inside the control panel.
• Integrated Billing - customer account and payment information is available directly from their control panel.

Provider Control Panel

The Provider Control Panel is a browser-based control center that supports centralized resource and customer management. From a single control panel the service provider is able to see all the data center resources. Functionality available from the Provider Control Center depends on the Parallels System Automation OSS/BSS components installed in the system.

Using the Roles and Privileges mechanism providers are able to grant access to their staff in a very granular manner.

Reseller Control Panel

A brandable browser-based control panel for resellers. The Reseller Control Panel can be customized to fit the look and feel of the reseller's website and corporate style. Resellers are able to control the access for their own staff using the powerful Roles/Privileges mechanism. Control panels for the reseller and his customers can be accessed by the URL different from the provider's URL. Reseller's control panels and panels for his customers can be under his own domain.

Customer Control Panels

The look and feel of the browser-based control panels for the end-customers can be customized by the provider or resellers. One installation of Parallels System Automation OSS can provide services under multiple brands. Each brand can have it's own access URL and design. Single-login customer control panel allows to manage all the packages customer purchased from the vendor. Even multi-platform services. Single-logon customer control panel allows to Manage all types of services customer has purchased from the vendor: domain parking, shared hosting, VPS, dedicated hosting.