Parallels Access is the fastest, simplest, and most reliable way to remotely access all your Windows/Mac applications and files on your iPhone. iPad, or Android phone or tablet. Below are frequently asked questions, product documentation, video tutorials, and other helpful tools to get the answers you need. Watch our installation, registration, and feature videos for quick tutorials on the features and functionality of Parallels Access.
Installation of Parallels Access is a two step process. The Parallels Access Agent is downloaded from the Parallels website and the Parallels Access App is available for download at the Apple App Store or Google Play Store. Complete instructions can be found here.
If you are running a Virtual Machine on your Mac, do not install Parallels Access in the VM but complete the installation on your Mac hard drive.
You are required to have a Parallels Account in order to download and install Parallels Access. For instructions on how to create an account or reset your password, please visit KB116662.
Parallels has created short tutorial video's to help you get started Parallels Access. To view a list of videos, please visit KB116956.
Parallels has created video tutorials to assist with your most frequently asked questions.
Parallels Access support is available by phone and email once you have installed, registered and activated your product.
|Parallels Access Users Guide|