Parallels Operations Automation

Parallels Operations Automation provisions and manages service plans for virtually any cloud service or application. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

  1. What 3rd party products does POA support?

    To see what products POA supports, please go to: http://kb.parallels.com/8769

  2. Which browsers are supported by Parallels Automation?
    • Internet Explorer 8.x and above (recommended)
    • Mozilla Firefox 8.x and above on all platforms (recommended)
    • Safari 5.x and above for Mac (recommended)
    • Chrome 16.x and above on all platforms (recommended)
    • Default browser (Safari) on iOS 5.x
    • Default browser on Android 2.4
    • Default browser (IE) on Windows Phone 7.x
  3. What Microsoft Windows Updates are supported by POA?

    To see what Microsoft Windows Updates are supported, please go to: http://kb.parallels.com/6623

  4. What does POA include?

    Parallels Operations Automation is a complete operations support system (OSS) for cloud services—one that enables you to automate all aspects of provisioning, service, and infrastructure management, as well as customer self service.

  5. Where can I find the latest release notes for POA?

    To view the latest release notes for POA, please see the POA 5.3 Updates article or POA 5.4 Updates article.

Recommended Product Knowledge Base Articles

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Parallels Lifecycle Policy

To facilitate your long term planning details, Parallels lifecycle policies are published at http://www.parallels.com/support/policy/

Self Service Resources

  • Knowledge Base

    Search our database of articles for known solutions.

  • Documentation

    Get to know Parallels products product features, how to operate them and how to use them.

  • Parallels Forum

    Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums.

  • Parallels PartnerNet

    A dedicated community portal designed to provide assistance to users and developers who want to integrate their own software with Parallels products.

 
 
 
 
 
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