HSPcomplete User Documentation Survey

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This is an appendix to the Parallels, Inc. User Documentation Survey intended for those users leveraging HSPcomplete in their business. All the questions are optional.

1. How often do you use the following documents?
Often Sometimes Seldom N/A
Installation guide
Provider’s guide and online help
Reseller’s guide
Subscriber’s guide
User’s guide
Integration guide
Templates Creation guide
Translation guide
2. Please rate these documents on a 10-point scale (or choose "N/A" if you do not use them):
Your rate
Installation guide
Provider’s guide and online help
Reseller’s guide
Subscriber’s guide
User’s guide
Integration guide
Templates Creation guide
Translation guide
3. How full are the following guides as regards technical information?
More than enough for me They have just what I need to know Not full N/A
Provider’s guide and online help
Subscriber’s guide
Integration guide
Templates Creation guide
Translation guide
4. If you answered the previous question as "Not full" for some of the guides, what topics should be covered more extensively?
5. Do you like the style and language of the HSPcomplete documentation?


6. Please comment your answer if you have chosen the last option:
7. Is it easy to find the information you need in the HSPcomplete documentation?
Easy Can be both ways Not easy N/A
Using the table of contents
Using the index
8. Do you need the standard HSPcomplete documentation (Subscriber’s guide, User’s guide, etc.) in an HTML or CHM format?

9. How important is the HSPcomplete SDK for you?



10. Do you have any additional comments or concerns about the HSPcomplete documentation?
11. Do you wish to be contacted regarding your concerns?

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