Career Opportunities - Asia
Below is a sample of current opportunities that are available:
- Career Opportunities in Japan
- Career Opportunities in China
- Career Opportunities in Singapore
- Career Opportunities in Australia
- Career Opportunities in Korea
Career Opportunities in Japan
- Technical Support Engineer (Tokyo, Japan)
- Pre-Sales Engineer, SP (Tokyo, Japan)
- Inside Sales Account Manager, SP (Tokyo, Japan)
Technical Support Engineer
Role Definition
Parallels is looking for a Technical Support Engineer to join our Japan support team and assist with both technical and business help in using Parallels products. This position is based in Tokyo.
Responsibilities
- Handle customer tickets and phone calls in friendly, professional manner
- Understand customer's problem and drive the issue to a successful resolution in timely manner including escalating to a higher tier should it be necessary
- Ensure customer satisfaction by providing concise and exhaustive replies both via the phone and the ticketing system that address all customer's questions
- Maintain current functional and technical knowledge of the Parallels product line
- Function as a front-line technical resource for all customer questions
Desired Skills & Experience Qualifications
- 1-2 years of experience in technical support (in Japan or/and with customers from Japan) preferably with ISP or in hosting industry
- Native Japanese language speaker
- Intermediate English language, both written and verbal
- Windows(!)/Linux server administration skills (esp. networking, performance)
- Excellent interpersonal skills
- Ability to work both independently and in a team
- Quick learner, able to handle steep learning curve
- Ability to work under pressure
- Ability to multitask
- Excellent analytical and problem solving skills
Desirable
- Knowledge of virtualization technologies (OpenVZ, Parallels Virtuozzo Containers)
- Windows server (2003+) troubleshooting skills
- Linux (Redhat/Centos 4+) troubleshooting skills
- Knowledge of control panels for server management automation (esp. Plesk)
Standout Compensation and Benefits
What’s in it for the right Candidate?- Competitive Compensation and Benefit plan
- The unique opportunity to have a significant impact at one of the world’s fastest growing software companies
- Stock Options
Please send your resume and cover letter to including "Technical Support Engineer, Japan" in the subject line to ensure consideration and send your salary expectations together with your application.
Thanks for considering Parallels, one of the world’s fastest growing software companies!
Pre-Sales Engineer, SP
Parallels Pre-Sales Engineer (SE) plays a critical role in building and sustaining customer relationships while driving the adoption of Parallels solutions to surpass our revenue goals. The SE works very closely with sales teams to build long-term business relationships within assigned accounts. The SE is a high impact, very visible role responsible for ensuring the adoption of Parallels software and solutions, and closing transactions within assigned accounts.
Responsibilities:- Become an Expert on Parallels solutions and associated technologies
- Technical Focal point for Service Provider partner enablement
- Present Parallels technical value proposition to customers and partners
- Proactively drive new business through the channel
- Ensure the adoption of Parallels as part of partners core business
- Document client feature requests and issues
- Create training materials for customers and additional parallels SE’s
- Minimum 5 years of technical sales experience
- Strong presentation skills
- Ability to perform product demonstrations to technical and executive audiences
- Experience in creating revenue generating programs for partners
- Experience with professional services creation and methodology
- Strong customer-facing and relationship building skills
- Experience with enterprise applications
- Strong writing skills with ability to create technical documentation
- Ability to travel up to 50% of the time with some International travel
- BS/BA or Equivalent required
For immediate consideration, please send your resume and cover letter to including "Pre-Sales Engineer, SP Japan" in the subject line and the location you are applying for to ensure consideration.
Thank you for considering Parallels, one of the world’s fastest growing software companies!
Inside Sales Account Manager, SP
The Inside Sales Account Manager will be responsible for growing sales and revenue from our cloud enablement products:
Responsibilities:- Generate qualified leads and sales opportunities by prospecting, cold call and follow up with inbound inquiries (phone, web visits/downloads, tradeshows, seminars, etc.)
- Develop and maintain relationships with customers in multiple countries via telephone and email
- Answer inbound pre-sales calls and emails and proactively promote the product range
- Inform and educate partners of new products and developments
- Meet measurable goals and sales quotas set on a quarterly basis
- Actively contribute to sales revenue generation and work with Sales Managers to determine priorities, territories and needs
- Continually obtain and develop personal knowledge of our award winning software products to ensure up to date and accurate information is provided to partners and customers
- 3 years of sales experience in a retail / channel environment and B2B
- Commercial education
- Ability to work autonomously and ability to prioritize tasks
- Strong and direct communication skills are a must, good telephone manner
- Strong written and oral skills of Japanese and English
- Ability to collate data and produce Microsoft Excel spreadsheets and reports
- Willingness to be a team player
- Good time management and ability to work on their own at times
- Working knowledge of Salesforce.com CRM web based tool is a plus
For immediate consideration, please send your resume and cover letter to including "Inside Sales Account Manager, SP Japan" in the subject line and the location you are applying for to ensure consideration.
Thank you for considering Parallels, one of the world’s fastest growing software companies!
Career Opportunities in China
Career Opportunities in Singapore
Sales Manager for the Cross-Platform business
As part of this rapid growth, the company is looking for a Sales Manager for the Cross-Platform business in Singapore. The person will be responsible for all Sales and Channel activities in the Singapore market for Parallels Desktop for Mac and all upcoming Desktop Virtualization Solutions.
Key responsibilities
- Manage day-to-day relationships with named partners (distributors and resellers in a 2 tier model)
- Increasing Sales with Apple Premium Reseller partners
- Assess, evaluate, establish and develop growth strategy for each account
- Track, review and analyze sales and marketing activities through written account planning
- Provide written weekly reporting on all named accounts, including sales tracking and activities
- Present monthly review of named accounts to CP management team
- Generate ideas and initiatives that capitalize on existing and prospective partner strengths to drive substantive, additional benefit for Parallels in the market
- Work with internal departments such as Sales and Marketing to understand their strategic priorities and identify opportunities to support those initiatives
- Achieving and exceeding Sales Quotas
Requirements
- Minimum of 4 years of quota driven sales experience in the IT industry, preferably in software sales
- Proven track record on over-delivering on quota
- Proven successful sales track record working with IT channel partners
- Strong relationship building skills
- Relationships in the Apple Channel would be an advantage
- Working in an international and multicultural team
- Strong written and oral communication skills
Please send your resume and cover letter to including "Sales Manager, Cross-Platform Business, Singapore" in the subject line to ensure consideration and send your salary expectations together with your application.
Thank you for considering Parallels for an exciting, challenging and rewarding career!
Career Opportunities in Australia
- Sales Executive/Account Manager, Service Providers, Australia / New Zealand
- Sales Engineer, Australia
Sales Executive/Account Manager, Service Providers, Australia / New Zealand
Role Definition
To grow the business of Parallels in Australia and New Zealand within the service provider and traditional web hosting / cloud space. Increase Parallels market share in server virtualization, service provider’s panels, and cloud infrastructure automation. Develop local partnerships to position Parallels as a cloud market leader. This is a unique opportunity to join one of the most dynamic and growing sales organizations anywhere today. Parallels growth over the past year has proven “unparalleled” in the Service Provider space. If you’re a highly motivated person driven to success and wishing to move forward into a long-term software sales career with a rapid growth path, this is a fantastic opportunity for you.
Responsibilities
We are looking for outstanding employees to handle the following:- Meet and exceed assigned revenue goals
- Managing and growing a defined set of partners
- Increase territory revenue, prospect and close accounts by leveraging sales tools, partners and through individual initiative.
- Account Executives must be able to develop and maintain relationships with key decision makers
- Drive account strategies and coordinate team-selling efforts to close software business on a quarterly and annual basis.
- Manage multiple prospects, customers and opportunities, maintaining accurate forecasting and clear management communication
Qualifications
- Minimum 5 years’ experience selling enterprise software within the service providers vertical with a focus on Web Hosting and MSP’s
- Consistent track record of exceeding quota while maintaining customer loyalty and required product margins.
- Experience managing multiple accounts within a geography to aggressively grow revenue and customer base.
- Strong experience managing multi-tiered customer and service provider relationships.
- Demonstrated ability to penetrate and close new accounts and opportunities.
- Demonstrated ability to recruit, develop and manage productive eco-system partners.
- Strategic account planning experience-history of proactive creation and ongoing management of detailed account plans.
- Knowledge of the IT / Cloud / Web Hosting industry
- Excellent communication, presentation, problem solving, and time management skills.
- Willingness and ability to travel 30-40% of the time.
- Competitive, ethical, refuse-to-lose attitude, strong work ethic, and excellent team building and influencing skills.
- University Degree
For immediate consideration, please send your resume and cover letter to including "Sales Executive/Account Manager, Service Provider, Australia / New Zealand" in the subject line and the location you are applying for to ensure consideration.
Thank you for considering Parallels, one of the world’s fastest growing software companies!
Sales Engineer, Australia
Parallels Pre-Sales Engineer (SE) plays a critical role in building and sustaining customer relationships while driving the adoption of Parallels solutions to surpass our revenue goals. The SE works to provide in-depth technical knowledge and support to the sales cycle enabling end-user customers, channel and industry partners in the deployment of products. The SE is a high impact, very visible role responsible for ensuring the adoption of Parallels software and solutions, and closing transactions within assigned accounts.
Responsibilities:
- Become established as an Expert on Parallels solutions and associated technologies
- Identify customers' needs in automation solutions
- Maintain product/solutions expertise of market trends in aligned technology including detailed understanding of competition
- Maintain knowledge of competitive solutions in assigned technical area
- Technical Focal point for Service Provider partner enablement
- Present Parallels technical value proposition to customers and partners
- Actively participate in account planning
- Proactively drive new business through the channel
- Ensure the adoption of Parallels as part of partners core business
- Document client feature requests and issues
- Identify customers' needs in automation solutions
- Pro-actively sell Parallels solution from a technical side to prospects
- Upsell existing customers, guiding through their Cloud business technical development
- Understand business basics of Cloud business, use it in guiding customers and prospects
- Keep up to date with technical knowledge of Parallels solutions and its roadmap
Qualifications:
- Minimum 5 years of technical sales experience working in Software related business
- Communication skills, which facilitate both presentation and interaction with customers and sharing knowledge with other team members
- Ability to present with credibility and authority on relevant technology area. Ability to perform product demonstrations to technical and executive audiences
- Strong writing skills with ability to create technical documentation
- Articulate in local language and English (verbal and written)
- Knowledge of Web Hosting Panel technologies
- Good understanding of server virtualization, service providers panels and cloud automation
- Understanding of Cloud landscape and trends
- Experience with enterprise applications
- Strong customer-facing and relationship building skills
- Good project management skills
- Presence and credibility with the ability to influence
- Ability to travel domestically (40%)
- BS/BA or Equivalent will be beneficial
- Demonstrates passion and enthusiasm
- Ability to learn quickly and think on one’s feet
- A team player that can add value technically but also commercially
For immediate consideration, please send your resume and cover letter to including "Sales Executive/Account Manager, Service Provider, Australia / New Zealand" in the subject line and the location you are applying for to ensure consideration.
Thank you for considering Parallels, one of the world’s fastest growing software companies!
Career Opportunities in Korea
