Product FAQs

Parallels Pro Control Panel (formerly known as Ensim Pro)

Parallels Pro Control Panel for Linux

Parallels Pro Control Panel for Windows

Ensim Power Tools

Parallels Pro Control Panel (formerly known as Ensim Pro)

What is Parallels Pro Control Panel?

Parallels Pro Control Panel is a Web hosting automation control panel that lets service providers, resellers and site owners, centrally control and automate shared hosting tasks. It lets server administrators, resellers, site administrators and site users centrally control and automate their most common hosting tasks. Parallels Pro Control Panel includes four tiers of delegation through its control panel:

  • Service Provider Administrator - Manages the server, resellers and sites.

  • Reseller Administrator - Creates and manages sites on a portion of the server.

  • Site Administrator - Manages users and site configuration.

  • End User Administrator - Manages his/her email and supports the site as his/her permissions allow.

This enables web hosts and their resellers the ability to efficiently sell shared domains and manage their hosting environment.

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How does Parallels Pro Control Panel improve the security of shared sites?

Parallels Pro Control Panel relies on an integrated virtual private file system, providing a secure architecture for shared sites.

Parallels Pro Control Panel has its own virtual private file system that "boxes in" site administrators, giving them access to their own, and only their own, site data and files. Each user sees a file system that makes it appear they are the only site on the system. Parallels Pro Control Panel prevents users from accessing other users' confidential information or bypassing pay mechanisms to steal commercial content. Without this security architecture, it's as if you had locked the front door of your house, not realizing that you have a back door which you have left wide open for them to enter! Sites on a shared server may protect with a password directories and files, but the fundamental nature of non-Parallels Pro Control Panel shared servers provides a wide-open back door. Specifically, using either remote access (e.g., SSH, Telnet) or basic scripts (e.g., CGI), a site owner can view:

  • Who else is on the same server (name and number of neighbors) by domain name
  • The name and content of files for each of the neighboring domains
  • Permission settings of a file (and if a file is set to read-write, update or delete the file)

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How do Parallels Pro Control Panel name-based domains differ from IP-based domains?

Parallels Pro Control Panel supports name-based domains with nearly identical functionality to IP-based domains. Name-based support includes detailed bandwidth tracking, SNMP management, and FTP access. The primary difference is that name-based domains do not support SSL. By using Ensim's cutting-edge name-based domain functionality, service providers can save significantly on the costs associated with individual IP management.

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Can I try Parallels Pro Control Panel?

Parallels offers a self-guided static HTML demo of the Parallels Pro Control Panel software. This demo provides hands-on experience in the user interface of all four levels of control panels and is available on the Parallels web site.

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What type of free support is available for Parallels Pro Control Panel?

Customers may visit Parallels Support to access the Parallels Pro Control Panel discussion forum, Knowledge Base, and downloads for product patches.

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What is Ensim's Operating system support policy?

Parallels Pro Control Panel for Windows will support all stable versions of Windows 2003.

Parallels Pro Control Panel for Linux has separate policies for supporting Red Hat and Fedora Core project:

  • All releases of Red Hat Enterprise server will be supported.
  • Alternate versions of Fedora Core project will be supported (every other version).

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Parallels Pro Control Panel for Linux

What is included with the purchase of Parallels Pro Control Panel for Linux?

When you purchase a single license of Parallels Pro Control Panel for Linux, you receive:

  • Four tiers of control panels - Appliance Administrator, Reseller Administrator, Site Administrator and User Administrator.

  • Support for English, German and Spanish interfaces. Individual users may login to a single server, each using a different language.

  • Key Web server software including a Web server (Apache), a mail server (Send mail) and Web-based mail-reader (SquirrelMail), an FTP server (proFTPd), key Web developer tools (FrontPage extensions, PHP, Perl) and Java support (Tomcat).

  • An Open API to extend Parallels Pro Control Panel to add, build and bundle more applications as Power Tools.

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What is new in Parallels Pro Control Panel X for Linux?

The following features and functions have been added to Parallels Pro Control Panel X for Linux:

Red Hat Enterprise Linux 5 (RHEL5)/ Community Enterprise Operating System (CentOS 5)
The Parallels Pro Control Panel can now be installed on the RHEL5 and CentOS 5 operating systems.

Support for 32 and 64 bit Architecture
With the latest version the FC4 operating system is supported with 32-bit architecture. The following operating systems - FC 6 (Fedora™ Core 6), CentOS 4.4 (Community Enterprise Operating System 4.4), RHEL 5 (Red Hat® Enterprise Linux ES Release 5), and RHEL 4 are supported with both 32-bit and 64-bit architecture.

WebDAV Support
WebDAV (Web-based Distributed Authoring and Versioning) is a set of extensions to the HTTP protocol, which allows users to collaboratively edit and manage files on the remote Web servers. Parallels Pro Control Panel for Linux now provides you WebDAV or FrontPage Server Extensions to publish your sites to the Parallels Pro Control Panel server.

Product Updates
A product update is a single or cumulative package of hot-fixes, which include one or more files that are available for the release of Parallels Pro Control Panel for Linux installed on your server. Using this utility you can now use the control panel to view, download, and install updates from the update server to your local database.

CronJob Manager
CronJob Manager is an application that allows the service provider to create Cron Jobs through the control panel, which is an automated process that operates at specified time intervals. It allows you to create commands on your server that completes the scheduled tasks automatically at set intervals.

Intermediate SSL Certificate Support
Beginning with this release, UI support is provided for the Intermediate SSL certificate. SSL certificates supported by Intermediate SSL certificate provide the highest possible security solution for the customers.

Provisioning Email Template
Parallels Pro Control Panel now supports customizing of the email notification that is sent after the completion of the export/import operation.

Support for Fedora Core 6
Parallels Pro Control Panel X for Linux now supports FC6 - users can deploy Parallels Pro Control Panel X on FC 6.0. This applies to new users with the latest version, as well as upgrades for existing customers.

Support for Virtuozzo 3.0
With the latest release, Parallels Pro Control Panel X for Linux supports CentOS 4.4 (Community Enterprise Operating System 4.4), RHEL 4 (Red Hat® Enterprise Linux ES Release 4), FC4 and FC6 (Fedora™ Core 6) operating systems. It can be installed on a Virtuozzo server that allows users to create multiple, isolated virtual environments on a single physical server.

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Does Parallels Pro Control Panel for Linux support sub-domains?

Yes, Parallels Pro Control Panel for Linux supports sub-domains. Administrators and Reseller Administrators set the number of sub-domains supported for a site (either by individual site or service plan). Site Administrators use the control panel to easily add sub-domains.

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Does Parallels Pro Control Panel for Linux support multiple MySQL databases per site?

Parallels Pro Control Panel for Linux supports multiple MySQL databases per site via the control panel interface. Appliance Administrators and Reseller Administrators set the number of databases supported for a site (either by individual site or service plan). Site Administrators use the control panel to easily add and manage multiple databases.

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Does Parallels Pro Control Panel include a command line interface (CLI)?

Yes, for advanced users, Parallels Pro Control Panel includes a command line interface (CLI) for performing mass updates or further customization. Please read the product technical reference guide for more details.

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How does the Miva e-commerce solution work with Parallels Pro Control Panel?

Parallels Pro Control Panel for Linux includes Miva, with the software installed as part of Parallels Pro Control Panel. Control of Miva is pre-integrated into the control panel. This allows hosting providers to define and control via service plan definition to include (or exclude) Miva, and allows Site Administrators to configure Miva. If you want to offer Miva in your service plans, you must purchase the appropriate Miva license.

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What languages are supported for Parallels Pro Control Panel for Linux?

Parallels Pro Control Panel for Linux is available with English, German and Spanish interfaces. Individual users may log in to a single server, each using a different language.

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If I already have Parallels Pro Control Panel, are all previous versions upgradeable to Parallels Pro Control Panel X?

Parallels Pro Control Panel X supports upgrades from version 4.1.0 only. If you are using a previous version, you will either need to upgrade to Parallels Pro Control Panel 4.1.0 first and then upgrade to Parallels Pro Control Panel X; or use import / export tools to migrate your data to Parallels Pro Control Panel X.

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Parallels Pro Control Panel for Windows
What is included with the purchase of Parallels Pro Control Panel for Windows?

When you purchase a single license of Parallels Pro Control Panel for Windows, you receive:

  • Four tiers of control panels and Online Help, each for Appliance Administrator, Reseller, Site Administrator and Site user.

  • Critical Web hosting applications for DNS management, site statistics, Web development tools, database management tools and security management. Ensim also manages IIS Web and IIS FTP servers via a Web-based interface. See below for a full list of applications included.

  • An open API to plug in any mail server.

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What is new in Parallels Pro Control Panel X for Windows?

Support for WoW64
Parallels Pro Control Panel for Windows now fully supports the WoW64 emulation mode on the Windows 2003 64bit OS. This helps ISPs push the performance limits of their existing 32bit websites facing Memory & IO bottlenecks on the Win32 platform. This refers especially to .NET websites that have a taxing number of re-cycles.

Support for ASP.NET 2.0 framework
This latest version, Parallels Pro Control Panel 10.3.0 software is built on the ASP.NET 2.0 framework.

Support for creating and managing skins
Service providers, resellers and site administrators can now add new skins, edit skin information, preview and change skins, and remove skins for Parallels Pro Control Panel. The images used by the new skins are uploaded from a path specifying the location of the images folder.

Ability to automatically download updates
Parallels Pro Control Panel now enables service providers to set preferences for the auto-update facility. They can automatically download available updates through the Ensim Updates Server on the Parallels Pro Control Panel server.

Support for new versions of Power Tools
Parallels Pro Control Panel now supports the new versions of Community Server 2.1 and DotNetNuke 4.4.1.

Support for retrieving forgotten passwords
The latest version of Parallels Pro Control Panel allows resellers, site administrators, and users to retrieve their forgotten passwords while logging into the Parallels Pro Control Panel. To be able to retrieve the password, the user needs to set password security information the first time while logging into the control panel.

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What operating systems (OS) does Parallels Pro Control Panel for Windows require?

Parallels Pro Control Panel for Windows supports all three versions of Microsoft Windows Server 2003: the Standard, Enterprise and Web Editions. Customers must purchase the operating system separately.

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How is .NET Hosting supported?

User needs and Microsoft's expanding .NET strategy are driving the demand for Windows-based hosting environments. Parallels Pro Control Panel for Windows is specifically architected for Microsoft's .NET framework and to support its evolving product roadmap. Only Parallels Pro Control Panel pre-installs the .NET framework required to host .NET-enabled services. As a hosting provider, you can host third-party .NET-enabled services or build your own differentiated .NET services using Microsoft's ASP.NET Software Development Kit. Either of these can then be hosted using Parallels Pro control panels.

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What DSNs (database source names) are supported by Parallels Pro Control Panel for Windows?

Parallels Pro Control Panel supports the most popular DSNs: MS SQL and MS Access.

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Which add-ons are available for Parallels Pro Control Panel for Windows?

Parallels Pro Control Panel for Windows comes with the following add-ons:

  • Add-On for MySQL and MS-SQL Server which allow administrators to create web sites with MySQL and MS-SQL Server databases

  • Add-On for ColdFusion provides a ColdFusion enabled web development

  • Add-On for Urchin allows the creation of Web site with Urchin integrated for powerful web analytics collection

  • Add-On for iMail Mail server brings the functionality to add email accounts in iMail using Parallels Pro Control Panel for Windows

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Which mail servers are compatible with Parallels Pro Control Panel for Windows?

Currently Parallels Pro Control Panel for Windows comes with the following add-ons provided by the vendors themselves

  • iMail from Ipswitch, Inc
  • MailEnable from MailEnable Pty. Ltd
  • SmarterMail from SmarterTools Inc

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Does Parallels Pro Control Panel for Windows support foreign languages?

Parallels Pro Control Panel for Windows is I18N ready, so it can be easily internationalized. Localization kits are available for EARN reseller partners at the Gold and Platinum program level.

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If I already have Parallels Pro Control Panel, are all previous versions upgradeable to Parallels Pro Control Panel X?

Parallels Pro Control Panel X for Windows supports upgrades from the following versions:

  • Parallels Pro Control Panel for Windows version 4.0.0
  • Parallels Pro Control Panel for Windows version 5.0.0

You can use import / export tools instead, if you prefer, to migrate from any of the above versions. If you are using Parallels Pro Control Panel for Windows version 3.6, there are specific migration tools for upgrading this version of server.

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Ensim Power Tools

What are Ensim Power Tools?

Ensim Power Tools allow administrators of a server or site administrators to self-install and configure many of the most popular Web applications into a site through the Parallels Pro control panels. It is available as a free add-on license for Parallels Pro Control Panel for Linux and comes pre-bundled with Parallels Pro Control Panel for Windows.

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Virtual Desktop Infrastructure
Enterprise IT Automation
Database Consolidation & Automation
Web Automation
Mac Virtualization
High Scale Itanium Virtualization
Scale-out Linux Virtualization
Server Consolidation
Development & Test
 
デスクトップ仮想化
- Parallels Desktop for Mac
- Parallels Desktop for Mac Premium
- Parallels Workstation
サーバ仮想化
- Parallels Server
- Parallels Virtuozzo Containers
- Parallels Infrastructure Manager
自動化および管理
- Parallels Automation
- Parallels Plesk 製品
その他の Parallels 製品