Two day course
Duration: 16 hours (2 days)
Course materials: Student’s Guide, Student’s Lab Guide
Certification: Parallels certificate

Course Overview

The course is designed to train participants on the main features of Parallels Operations Automation and includes extended lab exercises. Attendees will learn how to administer a high scalable, multi-server, multi-platform environment using Parallels Operations Automation and practice administering hosting service provider (HSP) sites. This course provides step by step instructions and information about Parallels Operations Automation’s features, functions, configuration, and maintenance. The "POA Concepts" module includes basic knowledge about Parallels Operations Automation’s overall functions and subsystems. Subsequent modules give administrators in-depth knowledge of setting system wide parameters and deployment of multiple services on different hosted platforms. The final module is an introduction to system maintenance and customization. Training modules are accompanied by lab exercises including initial system configuration, creation and testing of different resource types and service templates, managing different hosted services and resources, and system maintenance.

• Course Content
• Lab Exercises
• Prerequisites
• Who will benefit from this course

Course Content

This course is divided into several modules. Most modules contain topics with subject descriptions followed by on-screen demonstrations. At the end of modules, participants will be evaluated on the subjects learned.

• POA Concepts
  Brief introduction to the goals and advantages of the system. Main management subsystems. Security components: accounts, users, roles, and privileges. User interface. Provisioning concepts based on resource classes, resource types, service templates, and subscriptions. Classification of hosts. Provisioning methods and flow. Introduction to architectural specifics: multilayer structure, components, and component interconnection.

• Data Center Infrastructure
  Foundation of the hosting business –individual and grouped into clusters hosts placed to racks and connected by network switches. IP management. DNS management. Package management. Workflow of service deployment.

• Parallels Virtuozzo Containers Hosting
  Integration with Parallels Virtuozzo Containers (PVC). Management of PVC templates. Provisioning Virtuozzo Containers. Hosting Parallels Plesk inside Virtuozzo Container. PVC maintenance: accounting and shaping network traffic, backup and restore, Container migration.

• Basic Virtual Machine Operations
  Creating virtual machines using different modes. Often used operations: start, stop, delete, and clone. Settings of options, features, and hardware resources for VMs. Advanced settings. Adding and removing devices. VM templates.

• Linux Shared Hosting
  Getting Linux services ready for hosting on physical servers and Parallels Virtuozzo Containers. Specifics of deployment and management of different services: Apache, ProFTPD, qmail, MySQL, SpamAssassin, DrWeb, File Manager, domain hosting and parking, shared SSL proxy, log management.

• Windows Shared Hosting
  Microsoft Hosted Messaging and Collaboration (HMC) solution as the foundation of hosting services and resources. Overview of HMC and POA integration. Windows shared hosting infrastructure. Specifics of deployment and management of different services: IIS, Microsoft SQL, Hosted CRM, File Manager.

• Windows Messaging and Collaboration Hosting
  Deployment and management of hosted Exchange 2007. Mobile messaging based on BlackBerry, Good, and ActiveSync. Postini e-mail security system. Deployment and management of SharePoint hosting.

• Dedicated Hosting
  Infrastructure overview. Installation and configuration of POA components.

• System Maintenance
  System configuration and customization: system properties and customer control panel. Backup and restore. Task management. Event management. Notification management. Monitoring tools. Troubleshooting tools.

Lab Exercises

• Basic Administration
  • Accounts and staff members
  • Roles and privileges
  • Sessions and login history
  • Resource types
  • Service templates
  • Provisioning
• Hosting Virtuozzo Containers
  • Creating resource types
  • Creating Service Container
  • Setting BackNet IP pool
  • Registering VPS Hardware Node
  • Managing application templates
  • Provisioning and managing Containers
• Linux Shared Hosting
  • Deployment of Linux shared hosting
  • Apache hosting
  • Domain hosting
  • Mail hosting
• Windows Shared Hosting
  • Deployment of Windows shared hosting
  • IIS hosting
  • MS SQL hosting
• Windows Messaging and Collaboration Hosting
  • Hosted Exchanged
  • Windows Mobile Smartphones
  • BlackBerry messaging system
  • Postini email security service

Prerequisites

The attendees should be familiar with the following subjects.

• Principles of providing hosting services
• Good knowledge of Linux and Windows (depends on platforms to be used)
• Basic command line utilities
• Principles of Networking technologies
• Domain Name System

It will be beneficial to be familiar with:

• Parallels Virtuozzo Containers
• Parallels Plesk Panel

Who will benefit from this course

HSP and reseller staff responsible for system and business administration, accounting, and partner management.
Highly recommended for those who are first time users of the product.

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