Virtuozzo and Parallels are completely committed to providing the highest level of support to its customers. With over 5 years in virtualization, the technology is proven and the support staff is more than willing and able to assist customers.

How can I get support?

For existing customers, Parallels provides several different support plans and contact options. If you are evaluating software and are not yet a customer, please refer to your sales contacts for support.

If you need to contact support over email, please use this Form. See this page for phone support.

Are there sources for immediate information?

For finding information immediately on common technical questions, please visit the searchable knowledgebase. The knowledgebase has many technical articles and recommendations for how to effectively use Virtuozzo. The frequently asked questions FAQ section also provides answers to questions that are more general in nature than the technical section.