Parallels Automation provides full support for Exchange 2003 and Exchange 2007. Service providers can include specific features in a service plan or elect to bill features separately. Resources such as the number of mailboxes and the amount of storage space can be allocated by service plan and billed overage charges.
The robust application programming interface (API) allows service providers to add new features and expand the offering with in-house development resources.
Supported Features
Parallels Automation for Hosted Exchange supports the features listed below.
New features are constantly being added. Please check with a member of the Parallels sales team to learn more about future offerings.
Category | Supported Features |
|---|
| Domain Management |
- Integrated domain registration
- DNS management
- IDN domains support
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Mailbox Access
Protocols |
- Outlook client access - RPC over HTTP, Automatic Outlook profile generation
- Outlook web access - secure form-based authentication, auto-login from control panel
- IMAP
- POP3
- Outlook mobile access - ActiveSync and up-to-date support
|
|---|
| Management Features |
- Multi-language support
- Multiple domains per company
- API for integration with existing infrastructures
|
|---|
| Provider Control Panels |
- Fully branded panels for resellers and clients
- Auto-login to user accounts from provider control panels
- Resource based usage reporting
- Build customized help boxes, marketing messages, and notification messages
|
|---|
| Reseller Control Panels |
- Fully branded panels
- Pricing and billing (if enabled by service provider)
- Any delegated features from service provider control panel
|
|---|
Client Administrator
Control Panel |
- Personal contact information management
- Password management
- Support for multiple email addresses and aliases
- Configuration of storage limits
- Configuration of delivery limits including outgoing message size, maximum number of recipients
- Creation and management of automatic footers
- Mailbox access configuration (OWA, POP, IMAP, HTTP-RPC)
- Configure mail forwarding, auto responders
- Shared contact and distribution list management
- Public folder management (mail, appointments, tasks, contacts, notes) and storage limits
|
|---|
Mailbox User Control
Panel |
- Personal contact information management
- Password management
- View and download configuration information
- Manage email addresses and aliases
- View resource utilization and limits
- Configure mail forwarding
|
|---|
| Billing and Reporting |
- Localized currency support
- Resource based billing (number of mailboxes, amount of storage, number of domains
- Overage charges by resource
- Configurable billing periods (one time setup fees, recurring fees, renewal fees, trial periods)
- Customizable promotions and discounts
- Up-sell plans and resources
- Refund capabilities
- Reporting (pending orders, completed orders, new orders, canceled orders, expired credit cards)
- View and export payments, credits, invoices
- Fraud control module with 20 fraud plug-ins
- Pre-integrated plug-ins to over 30 payment gateways and domain registrars
|
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| Mobile Access |
- Manage mobile access for each individual mailbox
- Support for BlackBerry Enterprise Server and Good Mobile Messaging Server
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