Parallels Automation adds delivery and management of mobile messaging accounts to a hosted Exchange deployment. Client administrators can configure mobile devices to send/receive email, update calendars, and manage contacts without calling their service provider. Service providers can use Parallels Automation with the Windows Mobile Platform, BlackBerry Enterprise Servers, and Good Mobile Messaging Servers.
Supported Mobile Features
The Parallels Operations Automation mobile support features are available to service providers who have purchased the Parallels Operations Automation.Exchange module.
A summary of supported mobile features is provided below.
Category | Supported Features |
|---|
| Automatic Provisioning |
- Account creation on mobile server
- Automated synchronization of Exchange and mobile messaging accounts
- Automatic removal of services for terminated accounts
|
|---|
| Client Control Panel |
- End-user administrators click a button to enable mobile access for mailbox users.
- End-user administrators activate mobile devices without contacting the service provider
- End-user administrators re-send activation emails and over-the-air PINs
- End-user administrators can initiate mobile device wiping for lost or stolen devices
|
|---|
Exchange Server
Access Options |
- Push Technology - automatically delivers email to a mobile inbox
- User synchronization - delivers email on demand using send/receive
- Outlook Web Access - allows users to manage email using a mobile browser
|
|---|
| Service Plan Management |
- Add mobile messaging capabilities to service plans
- Include mobile messaging as an add-on resource to existing plans
|
|---|
Supported Device
Categories |
- Windows Mobile devices
- BlackBerry devices
- Treo, Symbian, and other devices supported by Good Mobile Messaging
|
|---|
