Parallels Operations Automation
Give Your Customers the Convenience of Mobility Services
With Internet-capable mobile phones flooding the market, more and more people are accessing the Web and e-mail while they’re on the go. Parallels Operations Automation supports mobile messaging and more for your customers’ favorite devices — and offering these highly valued mobility capabilities will help you increase ARPU and decrease customer churn.
Offer support for two popular messaging platforms
Parallels Operations Automation’s mobility capabilities support the two most popular messaging platforms: Open-Xchange and Microsoft Exchange. The latter includes support for three widely used mobile devices — Windows Phone, BlackBerry, and Good Mobile Messaging Service. For added convenience, Parallels’ mobility offering comes with self-service panels that reduce your workload by letting administrators at your customers’ sites configure employees’ mobile devices to send and receive e-mail, update their calendars, and manage their contacts.
Open-Xchange
If you’ve purchased the Parallels Operations Automation Open-Xchange Service Module, you also have mobile support through Open-Xchange OXtender for Business Mobility. This hardware-independent, business-class solution offers a cost-effective way for users to securely access their e-mail, contacts, calendar, tasks, and notes while they’re on the go.
Key features include:
- End-to end encrypted, over-the-air synchronization of e-mail, contacts, calendar, tasks, and notes
- Ability for users to manage their personal communication data and accounts directly from their mobile device
- All-inclusive device coverage including iPhone, BlackBerry and Windows Mobile devices
- Push e-mail, so users automatically receive their e-mail wherever they are
Microsoft Exchange
If you’ve purchased the Parallels Operations Automation Exchange Service Module, you also have mobile support through Microsoft Exchange, enabling users to securely access their e-mail, contacts, calendar, tasks, and notes from their mobile device. This support extends to Windows Mobile, BlackBerry, and Good Mobile Messaging Service platforms.
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