The new SaaS Module, available for Parallels Operations Automation, makes it easy for Service Providers to offer revenue based, business grade, third party applications to their end user customers. With more and more application vendors utilizing the Application Packaging Standard (APS) to package their applications, Service Providers can now offer applications such as Collaboration, CRM, VoIP, Desktop Security and Online Backup to new and existing customers.

The new features built into this world class operations system provide service providers with a fully integrated, manageable, scalable and easy to use platform that can be used to achieve higher average revenue per user while simultaneously growing their business and managing their operations more efficiently. Here are the key benefits the SaaS Module provides:

• Higher Average Revenue Per User (ARPU)
  • Define higher revenue Service Plans for Existing and New Customers
  • Automation enables Service Plans to Scale across customer base
• Simplified Application Delivery for Faster Time to Market
  • Application packaging Standard (APS) simplifies application integration and reduces delivery time with a standard packaging format
  • Key Web Applications are located in one convenient APS Catalog
• Full Manageability and Flexibility to Lower Costs of SaaS
  • From Control Panel Manage: SaaS applications in CCP, Customer's end-users, end-user's access to SaaS Applications, individualized or grouped
  • Automation reduces tasks and steps

Higher Average Revenue Per User (ARPU)

Parallels Operations Automation adds to previous SaaS capabilities, such as Hosted Exchange with Pre-Engineered Modules, by now incorporating support for the Application Packaging Standard (APS) which simplifies delivery of business grade applications. Now service providers can easily offer more than Open Source web applications to expand offerings to end user customers for more revenue generation.

Before the SaaS Module, Hosters typically offered a low return Open Source Pack of Applications such as shown below. Typically this method did not increase the average revenue per user (ARPU).

Example Plan of Open Source Applications offered as Value Add

The Parallels Operations Automation SaaS Module enables you to offer Business Grade Applications, in an automated way, with subscription plans that scale from individuals to thousands of end users. As with any other service, applications can be offered individually or grouped, configured as sellup or specific to SMBs or corporate users, the end result can always increase ARPU for the service provider.

Example Plan of Business Grade Applications offered to increase ARPU

Simplified Application Delivery for Faster Time to Market

With more and more application vendors utilizing the Application Packaging Standard (APS) to package their applications, Service Providers can now offer applications such as Collaboration, CRM, VoIP, Desktop Security and Online Backup to new and existing end user customers.

APS simplifies application delivery by packaging web applications in a standard packaging format that seamlessly integrates into APS compatible control panels. With APS and the APS Catalog, key web applications are always located in one centralized area. In addition, many third party application vendors are working with Parallels to utilize APS and/or other Parallels technologies and products in order to get into the SaaS market. Shown above are just a few of the vendors.

Full Manageability and Flexibility to Lower Costs of SaaS

With the new SaaS Module capabilities of Parallels Operations Automation, service providers can now easily offer a wide range of applications, in an automated and scalable fashion, ranging from Hosted Exchange to existing business grade third party web applications. For hosters who desired to offer SaaS, but may have thought it was too complex or unmanageable, the new automated control panel provides for levels of flexibility, manageability and ease of use not previously available.

The new control panel allows for management of:

• SaaS Applications and associated settings
• the service provider’s end-users customer subscription status and
• the end-user’s access to the specified SaaS applications

With convenient service plan templates, subscription plans can easily be defined as either individualized or as a group to target new and existing end users.