The Customer Directory Integration Module including automated Active Directory synchronization lets you easily and automatically migrate large numbers of internal users to cloud-based Windows services, such as Microsoft Exchange, Microsoft SharePoint, and the unified communications services provided by Microsoft Office Communication Server.
Accelerate large-scale migration to hosted cloud services
The Parallels Automation Customer Directory Integration Module accelerates the migration of large numbers of internal users to cloud-based Windows services, increasing ease of use for end users and decreasing your administrative costs.
Increase ease of use for end users
In companies that use an on-premise Active Directory, end users have to maintain their contact details in two places: one for internal IT accounts and one for cloud service accounts. This duplication of effort is both time-consuming and error prone. The Customer Directory Integration Module eliminates this duplication by automatically synchronizing any updates that users apply locally — including password changes — with their account in the cloud. This way, their information in Microsoft Outlook and their Microsoft Office Communicator address books are always up to date.
Decrease administrative costs
Customer Directory Integration automatically synchronizes the local Active Directory service with the hosted Active Directory managed by Parallels Operations Automation, ensuring that both are up to date. It also provisions a default set of messaging and collaboration services for new users, eliminating the need for administrators to manually provision and configure individual accounts and associated services. In this way, it accelerates their ability to migrate customers to new cloud services.
How it works
The Customer Directory Integration Module consists of two parts:
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