Have a question or need a quick tip with Parallels Desktop 5 for Mac? Parallels provides numerous options to help you stay productive and get the most out of Parallels Desktop 5 for Mac.

Help yourself to Parallels self-service tools!

Installing or upgrading your Parallels product should be simple and straightforward. But if you do have questions, we're here to help!

If you have questions around installation ,activation or "how-to", these great tools and resources will help you to find the answers right away.

• Visit our Troubleshooting Wizard
• Check out our "how-to-upgrade" pages
• Find your answers in our knowledge base

If you want to connect with the Parallels Desktop Community to see what other great tips you can get from other users, then check out the Parallels Forum.

Complimentary Getting Started Support

First register your product! This gives you eligibility for our complimentary getting started support. Go to: Parallels Menu -> Help -> Select "Register Product"

Customers upgrading to Parallels Desktop 5 to Mac or purchasing a new version of Parallels Desktop 5 for Mac are eligible for the following complimentary support options:

• 18 months free installation support by Email, starting with November 4th 2009
• 30 day complimentary Chat and Telephone support

NOTE: To be able to receive Support you have to obtain a Support Code. Go to https://www.parallels.com/account/ and log in with your registration details and select "My Support Options" in the left navigation. This will be required for authorization through Email, Chat and telephone.

Submit your installation support request at our Parallels Support Portal (http://www.parallels.com/support/).

Parallels Priority Support

Parallels offers support on a per incident basis to cover your needs beyond installation. Our trained and skilled staff addresses your very specific and individual needs.

Find out more about our Priority Support Options here: http://www.parallels.com/support/priority/