Hosted Exchange Mobility

Parallels Operations Automation automates the delivery and management of mobile accounts on a hosted Exchange server. This allows end-user administrators to configure mobile devices to send/receive email, update calendars, and manage contacts without calling their service provider. Service providers can use Parallels Operations Automation with the Windows Mobile Platform, BlackBerry Enterprise Servers, and Good Mobile Messaging Servers.

Mobile Service
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Supported Mobile Features

The Parallels Operations Automation mobile support features are available to service providers who have purchased the Parallels Operations Automation.Exchange module.

A summary of supported mobile features is provided below.

Category	Supported Features
Automatic Provisioning	Account creation on mobile server Automated synchronization of Exchange and mobile messaging accounts Automatic removal of services for terminated accounts
Client Control Panel	End-user administrators click a button to enable mobile access for mailbox users. End-user administrators activate mobile devices without contacting the service provider End-user administrators re-send activation emails and over-the-air PINs End-user administrators can initiate mobile device wiping for lost or stolen devices
Exchange Server Access Options	Push Technology — automatically delivers email to a mobile inbox User synchronization — delivers email on demand using send/receive Outlook Web Access — allows users to manage email using a mobile browser
Service Plan Management	Add mobile messaging capabilities to service plans Include mobile messaging as an add-on resource to existing plans
Supported Device Categories	Windows Mobile devices BlackBerry devices Treo, Symbian, and other devices supported by Good Mobile Messaging

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