For small and growing web hosters:
All customers of Parallels Plesk Panel 11 Unlimited on Dedicated Server will now receive free support from the Parallels support team.
For all hosters who use Parallels Plesk Automation:
All customers of Parallels Plesk Automation will now receive free support from the Parallels support team.
24/7/365 - Email support
Please note: If you purchased your product from a Parallels Partner, we recommend that you use support from that provider. Parallels partners are fully trained by Parallels and deliver best-in-the-industry support for Parallels products running on their infrastructure.
For everyone regardless of license type, get detailed information on your support options from the Knowledge base article New Support Options.