Parallels Plesk 6.5 for Windows FAQ
- What is Plesk 6.5 for Windows?
- Why choose Plesk 6.5 for Windows?
- What Operating System does Plesk 6.5 for Windows require?
- What are the differences and similarities in Plesk 6.5 for Windows and Plesk 6.0 for Linux?
- How will Plesk 6.5 for Windows help me to bill my customers for all the bandwidth they use?
- How will Plesk 6.5 for Windows improve security for the websites I host?
- What languages are supported for Plesk 6.5 for Windows?
- What type of support is available for Plesk 6.5 for Windows?
- How do I buy Plesk 6.5 for Windows? How much does it cost?
- How do I become a partner, reselling servers or hosting based on Plesk 6.5 for Windows?
- What if I’m using PSA 5.0 (Please Server Administrator) and want to upgrade to Plesk 6.5 for Windows?
- What if I’m using a competitor’s control panel software and want to migrate to Plesk 6.5 for Windows?
- Can I create and manage subdomains with Plesk 6.5?
- How do I find out which component versions Plesk is using?
- Does Plesk allow monitoring user sessions?
- Can I adjust the way reports are displayed in Plesk?
- Is there a simple way to add custom buttons to the Control panel?
- I cannot login to Control Panel as administrator, it says "Unable to login. There is another user with the same login (admin) is already logged in to the Control Panel". What should I do?
- I forgot admin's password. Can I retrieve it without sending by email?
- How do I set the Microsoft FrontPage login and password in Plesk 6.5?
- What does ’system access’ on physical hosting setup page mean?
- While creating a new MS SQL database for a domain, I get the ’unable to connect....’ alert. Why is that?
- I want to translate Plesk to my native language. Who should I contact?
- What to do if can’t start service "Plesk SMTP Connector"?
- What to do if service "Plesk SMTP Connector" crash?
| What is Plesk 6.5 for Windows? | ||
| Plesk 6.5 for Windows is the latest installment of the award winning Webserver software formally known as Plesk Server Administrator (PSA). Plesk 6.5 for Windows is the Web-server management software specifically designed with the assistance of hundreds of professional Hosting Service Providers (HSP) to allow quick deployment and simplified management of a Windows 2000 or 2003 based server. | ||
| Why choose Plesk 6.5 for Windows? | ||
| Plesk 6.5 for Windows is efficient, stable, reseller-ready, secure, scalable, easy to use, flexible and proven. | ||
| What Operating System does Plesk 6.5 for Windows require? | ||
| Plesk 6.5 for Windows runs on Windows Server 2000 with Service Pack 3 and IIS 5 or Windows Server 2003 and IIS 6. | ||
| What are the differences and similarities in Plesk 6.5 for Windows and Plesk 6.0 for Linux? | ||
There are more than 40 new features in Plesk 6 for Linux which are almost all included in Plesk 6.5 for Windows, Plesk 6.5 for Windows unique features include:
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| How will Plesk 6.5 for Windows help me to bill my customers for all the bandwidth they use? | ||
| Plesk 6.5 for Windows employs an advanced traffic accounting mechanism that allows users to more accurately count and therefore bill customers. | ||
| How will Plesk 6.5 for Windows improve security for the websites I host? | ||
| Improved security model in Plesk 6.5 for Windows makes sure that domain owners are sandboxed and unable to access other customer’s domain information through FTP or shell access. | ||
| What languages are supported for Plesk 6.5 for Windows? | ||
| Plesk 6.5 for Windows will be available with English, Japanese, German, Spanish, French and Russian interfaces. Completely localized all users are able to view the interface in different languages simultaneously. | ||
| What type of support is available for Plesk 6.5 for Windows? | ||
| Parallels provides a broad range of support options including 24 x7 E-Mail support, phone support, numerous FAQs and technical notes. Parallels is continuing the Plesk Online Forum for users to share ideas and assist in self support. Please see our Support section for more details. | ||
| How do I buy Plesk 6.5 for Windows? How much does it cost? | ||
| You can buy Plesk 6.5 for Windows through resellers or directly from Parallels. For more details please see our How to Buy section. | ||
| How do I become a partner, reselling servers or hosting based on Plesk 6.5 for Windows? | ||
| Parallels has developed a wide range of partner programs for the hardware vendors, service providers, ISVs. For more details please visit our Partners section. | ||
| What if I’m using PSA 5.0 (Please Server Administrator) and want to upgrade to Plesk 6.5 for Windows? | ||
| Upgrading from PSA 5.0 or Plesk 6 for Linux systems to Plesk 6.5 for Windows is impossible. The software platforms and database structures prevent the automated migration of Linux data to the Windows platform. You will need a new server to deploy Plesk 6.5 for Windows. | ||
| What if I’m using a competitor’s control panel software and want to migrate to Plesk 6.5 for Windows? | ||
This is not yet available for Plesk 6.5 for Windows. Parallels can migrate data from competitors Linux platforms to the Plesk 6 for Linux software.
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| Can I create and manage subdomains with Plesk 6.5? | ||
| Yes, you can create subdomains with separate FTP accounts to manage them. To access the subdomain management functions in Plesk, select the Subdomains button on the Domain Administration page of a required domain. | ||
| How do I find out which component versions Plesk is using? | ||
| You may access the detailed information on system components using the Component Info button available from the Server Administration page in Plesk. | ||
| Does Plesk allow monitoring user sessions? | ||
| Yes, you can monitor and terminate any user sessions from the Control Panel. To access user sessions management functions, select the Sessions shortcut in the navigation pane. | ||
| Can I adjust the way reports are displayed in Plesk? | ||
| Yes, you can use configurable custom report layouts to adjust the Client and Domain report presentation. | ||
| Is there a simple way to add custom buttons to the Control panel? | ||
| Yes, Plesk 6.5 allows convenient creation of custom buttons from the interface. | ||
| I cannot login to Control Panel as administrator, it says "Unable to login. There is another user with the same login (admin) is already logged in to the Control Panel. What should I do? | ||
| Try using the Service Control utility available from the operating system taskbar. Selecting the Delete Sessions button may help. | ||
| I forgot admin’s password. Can I retrieve it without sending by email? | ||
| Apart from the password reminder available from the login screen, you can use the plesksrvclient.exe utility located in <plesk installation directory>\admin\bin to set up a new password. | ||
| How do I set the Microsoft FrontPage login and password in Plesk 6.5? | ||
| When setting up physical hosting, use the FTP/Microsoft FrontPage Login and FTP/Microsoft FrontPage Password combined fields. The same login and password will be used for accessing MS FrontPage and domain FTP user account. | ||
| What does ’system access’ on physical hosting setup page mean? | ||
| It means the ability to login to a user account on a server where Plesk is installed. | ||
| While creating a new MS SQL database for a domain, I get the ’unable to connect....’ alert. Why is that? | ||
| This may happen if you specified incorrect login and password for connecting to the database. You can check that on the Server -> Databases page. | ||
| I want to translate Plesk to my native language. Who should I contact? | ||
| Please contact the person in charge at i18n@parallels.com. | ||
| What to do if can't start service "Plesk SMTP Connector"? | ||
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Most likely at you it is installed Windows SMTP service. Disable or remove this service from your system. To disable this service does the following actions:
To remove this service does the following actions:
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| What to do if service "Plesk SMTP Connector" crash? | ||
| Please check up last updating for MailEnable on the site http://www.mailenable.com/hotfix | ||