Last update: 03 December 09

JumpBox for the OTRS Trouble Ticketing System 1.1.13

191 Mb   Trial
Hardware Requirements:
CPU: 1 Ghz
Memory: 1 Gb
Disk space: 3 Gb
Installed Parallels Tools:
No
Administration Interfaces:
https://dhcp_assigned_ip_address:3000
Login: admin
Password: setup on initial config

 http://dhcp_assigned_ip_address
Login: admin
Password: setup on initial config

 
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

Application Version: OTRS 2.4.5
JumpBox Version: 1.1.13
Download MD5 checksum: f38f4bd21377be565a3f63bff18e4c0d

JumpBox provides very simple to use virtual appliances for Open Source software that are updated regularly with the latest operating system and application fixes. Any JumpBox will run on Parallels Desktop, Workstation or Server as well as other virtualization systems and cloud computing systems. This provides you complete platform independence and ultimate flexibility.

Each JumpBox requires one quick step of configuration via a web browser with no need to touch a command line. They also include a simple web based management interface that includes the JumpBox Backup System. The JumpBox Backup System allows you to export the state of the JumpBox to NFS, Windows File Sharing for a really quick and easy offsite backup.

To make the installation experience as simple as possible, when you configure the JumpBox you'll receive a welcome page with all the information required to access the application.

See README.txt in the download for additional installation instructions, more detail on recent changes and a list of known issues with this release.

This JumpBox is part of JumpBox Open a growing collection of Virtual Appliances for Open Source software. Over 40 applications are available. Subscribing to JumpBox Open provides a great toolset to help you quickly evaluate, develop and deploy Open Source software.
1.5 (4 votes)
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