Verification Flow in Details

Object being verified

Verification result

Conditions

How to resolve issues

Reseller account

Verified

Always,

if no one condition defined for the "Verification failed" status is not truth.

 

Reseller account

Verification failed

Parent account (reseller's or provider's) is not migrated yet.

 

One should associate the corresponding reseller's account with already created in the system reseller's account.

Reseller's account is not associated with any reseller existing in the system.

One should associate given reseller's account with already created in the system reseller's account.

One or more own Subscriptions did not pass the verification.

One should check and resolve verification issues for all Subscriptions (or mark Subscription(s) as "not selected for migration").

Customer account

Verified

Always,

if no one condition defined for the "Verification failed" status is not truth.

 

Customer account

Verification failed

Parent account (reseller's or provider's) is not migrated.

One should associate corresponding reseller's account with already created in the system reseller's account.

One or more own Subscriptions did not pass verification.

One should check and resolve verification issues for all Subscriptions (or mark Subscription(s) as "not selected for migration").

Subscription

Verified

Always,

if no one condition defined for the "Verification failed" status is not truth.

 

Subscription

Verification failed

Owner account did not pass verification.

 

One should check and resolve verification issues for owner account.

External Service Template is not mapped.

 

One should configure a Service Template mapping before migrating Subscriptions.

Wrong creation and expiration dates.

One should fix corresponding MA and update information about the entire source server.

Creation and expiration dates are not defined until the Service Plan is defined for corresponding Service Template mapping.

One should fix corresponding MA and update information about the entire source server or remove mapping to Service Plan.

Disabling date for disabled Subscription is out of "protection" period ranges.

If such Subscriptions are to be migrated, one should expand ranges for protection period or turn off protection period at all.

Disabling date for disabled Subscription is not defined.

If such Subscriptions are to be migrated, one should turn off protection period for corresponding a source server.