Parallels Business Automation Standard is a pre-integrated billing and hosting automation solution for hosting providers entering the hosting business, growing beyond current systems or requiring a more advanced billing and automation solution.
Get the support you need and deserve — 24/7! Parallels provides support around the clock so you get the answers you need when you need them.
|Parallels Business Automation Standard Support Options|
|Parallels Business Automation Standard Per Incident Support
A standard support incident is defined as a customer technical issue where support is provided by Parallels Customer Support in scope of: http://www.parallels.com/support/policy/support-scope/ Please note the per-incident support cost does not cover any administrative services, requests for services installation or configuration which will be billed separately if necessary and agreed upon by both parties.
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