Buy Parallels Plesk Sitebuilder for Windows Support and Services

Get the support you need and deserve — 24/7! Parallels provides support around the clock so you get the answers you need when you need them.

For larger installations of Plesk Sitebuilder, multi-server publishing and clustered services contact your account manager or nearest Parallels sales office http://www.parallels.com/contact/.

Please enter your current Parallels Plesk Sitebuilder key number
on which you wish to apply support options:

SB..XXXX

Enter middle 8 digits only. Example: For key "SB.00012868.0000" enter "00012868".

Please select the support options desired for your product license.

Parallels Plesk Sitebuilder - Software Maintenance (SUS) Renewal
Plesk Sitebuilder 100 site license
	Renewal	$49.75
Plesk Sitebuilder 300 site license
	Renewal	$144.75
Plesk Sitebuilder 500 site license
	Renewal	$237.25

Sites Upgrades (Single Server Publishing) *
From 100 Sites
	Upgrade to 300 Sites	$429.00
	Upgrade to 500 Sites	$799.00
From 300 Sites
	Upgrade to 500 Sites	$419.00

* Site Upgrade does not affect your SUS. To Renew/Reinstate SUS go to the Software Update Service (SUS) section.

Parallels Plesk Sitebuilder Support Options
	Per Incident Support A standard support incident is defined as a customer technical issue where support is provided by Parallels Customer Support. Please note the per-incident support cost does not cover any administrative services which will be billed separately if necessary and agreed upon by both parties. An incident can span multiple communications between Parallels and customer. A per-incident support contact cannot be divided into subordinate parts addressing multiple unrelated issues. Initial Response Time: 2 hours Guaranteed Response Time: 12 hours Parallels Technical Support Guide After we have confirmed your payment, you will receive an e-mail with instructions how to use the support incident. Entering a license key number above is optional when purchasing this type of support. Please note that your support incident payment is non-refundable once a ticket has been opened and a member of Parallels Support commences work on a resolution.	$75.00
	1 year Single Server Email Support (20 Incidents) Includes 1 year support with up to 20 Email incidents for a single server / license.	$399.00
	1 year Single Server Email or Phone Support (20 Incidents) Includes 1 year support with up to 20 Email or Phone incidents for a single server / license.	$699.00

Software Installation and Upgrade
	Plesk Sitebuilder Product Installation (per server) Before you request the installation, make sure that your server meets the Plesk Sitebuilder Hardware & Software Requirements. If you need help with software configuration outside the scope of the standard product installation, you can purchase Administration Services at hourly rates.	$149.00
	Plesk Sitebuilder Product Upgrade (per server)	$299.00

You have selected a renewal for Sites. If you are renewing from a free version of Sitebuilder, make sure that you purchase a renewal for as many Sites as you manage with your Server. The upgraded license will not work if your SiteBuilder needs to manage more than Sites.