Customer Service and Support

Parallels can only be as successful as our customers. We take pride in providing our clients with timely, helpful and efficient support.

The below list will help you to identify the category your problem belongs to and to access the solution description.

Virtualization Products

Automation Products

Other

Top 10 of knowledgebase articles		Sort by: date\|views
1.	Problems with activation and registration of Parallels Desktop for Mac version 4	Jun 5	116680 views
2.	How to recompile Apache,PHP and IMAP with increased value of file descriptors larger than FD_SETSIZE (1024) on RedHat-like system?	Jan 23	34860 views
3.	Error message "Hdd file is missing, corrupted, or used by other application" appears upon virtual machine startup	Apr 10	30082 views
4.	How to remove Parallels Desktop?	Apr 27	26831 views
5.	How to find Parallels Desktop for Mac license (activation key) information.	Jul 2	26550 views
6.	How do I rebuild qmail queue if it is damaged or consists of a lot of spam messages?	Mar 5	25524 views
7.	How do I enable firewall in a VE?	Oct 6	23377 views
8.	How do I enable remote access to MySQL database server?	Oct 6	23357 views
9.	How do I repair/rebuild all mail configuration files and restore settings for all mailboxes?	Jun 9	22997 views
10.	I cannot send any mail from the server even via command line. The following error occurs: "PERM_FAILURE: SMTP Error (state 13): 554 mail server permanently rejected message (#5.3.0)"	Oct 6	22325 views
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Last 10 of knowledgebase articles	Sort by: date\|views
1.	How do I set SSL certificate for Plesk installed inside a Virtuozzo container?	Jul 3	8506 views
2.	[Info] How to include domain-specific Apache configuration directives into web server configuration file?	Jul 3	2771 views
3.	How can I disable warning from HP Remote Graphics Sender?	Jul 3	25 views
4.	Can I install HP Remote Graphics Software inside containers?	Jul 3	137 views
5.	Incorrect license state is set to HW node.	Jul 3	496 views
6.	How to find Parallels Desktop for Mac license (activation key) information.	Jul 2	26550 views
7.	[Info]How I can check my license keys if I asked by support?	Jul 2	4914 views
8.	[How to] How to enable Sitebuilder support for domains in Plesk 8 and Plesk 9?	Jul 2	969 views
9.	MS SQL 2008 server stops working	Jul 2	41 views
10.	How to install sphera license	Jul 1	38 views
All articles