Parallels Business Automation

Parallels Business Automation is a complete business support system for cloud services. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

1.
What are the differences between PBA and PBA Standard?

Parallels offers two levels of automated provisioning and billing solutions: Parallels Business Automation Standard, a cost-effective set of basic provisioning and billing capabilities, ideal for smaller hosting services; and Parallels Automation, a more full-featured set of capabilities designed for larger hosting services that offer more services or larger-scale deployments.

To understand the differences between Parallels Business Automation and Parallels Business Automation Standard, please go to: http://www.parallels.com/products/automation/business/compare
2.
Which browsers are supported by Parallels Automation?
- Internet Explorer 8.x and above (recommended)
- Mozilla Firefox 8.x and above on all platforms (recommended)
- Safari 5.x and above for Mac (recommended)
- Chrome 16.x and above on all platforms (recommended)
- Default browser (Safari) on iOS 5.x
- Default browser on Android 2.4
- Default browser (IE) on Windows Phone 7.x
3.
Where can I find the latest release notes for PBA?

For the latest release notes, please go to PBA 5.1 Updates article or PBA 5.4 Updates article.
4.
How can I customize localization for the store?

Please go to http://kb.parallels.com/5786 to learn how to customize localization.
5.
What do you do when you get an "Account blocked, order cannot be placed" message?

To understand what to do, please review the latest KB article at: http://kb.parallels.com/113151