Parallels Mobile allows you to access and use Parallels Desktop for Mac on the go. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.
IMPORTANT: Before using Parallels Mobile, make sure you have registered your copy of Parallels Desktop and logged in to your Parallels account using Preferences > Mobile. Remember that to be able to connect to your Mac using Parallels Mobile, your Mac should be powered on.
Go to Mac's System Preferences->Accounts; select your account and in Full Name field specify something different from your system login (first name and last name for example). Then try to use mobile app again. However, use your SYSTEM NAME as Mac's login at the mobile app, not friendly name (full name). This should resolve your issue.
Parallels Mobile is compatible with Parallels Desktop 6 for Mac (build 12094 or later) , Parallels Desktop 7 for Mac, Parallels Workstation 6, Parallels Workstation Extreme, Parallels Desktop Switch to Mac addition latest build. Additionally, Windows 7 Aero is not supported.
The performance of video, 3D graphics applications, and games can be slow depending on your connection; in rare cases, no image will be displayed.
Please check the following KB article to learn more about new the Parallels Mobile app please visit KB112999.
Parallels Mobile is compatible with iPhone 3G or later, iPod touch, and iPad. It requires iOS 4.0 or later. And it requires Parallels Desktop 6 for Mac (build 12094 or later) , Parallels Desktop 7 for Mac, Parallels Workstation 6, Parallels Workstation Extreme, Parallels Desktop Switch to Mac addition latest build.
Choose the type of documentation you desire from the left-hand column and then click on the format you need in the right-hand column to download a document.
|Parallels Mobile Quick Start|
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