Parallels Partner Storefront

Parallels Partner Storefront is a key component of the Parallels Plesk Panel that enables cloud services providers to quickly and easily monetize their customers through the sale of commercial applications. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

  1. 1.
    How do I get support for purchase issues related to the Featured Applications in Storefront?

    For support information, please go to KB: http://kb.parallels.com/9185

  2. 2.
    How do I change the Nameserver settings for a domain I registered in the Featured Applications in Storefront?

    For information on this, please go to KB: http://kb.parallels.com/116696

  3. 3.
    How do I cancel an order or deactivate my product license that I purchased from the Featured Applications in Storefront?

    For information on this, please go to KB: http://kb.parallels.com/9200

  4. 4.
    I purchased a product in the Featured Applications in Storefront section but never received the license… who do I contact to receive my license?

    Please contact Parallels Customer Service at http://www.parallels.com/support/request/

  5. 5.
    How do I get technical support for a problem with SSL certificates I purchased from the Featured Applications in Storefront?

    Please contact Parallels Customer Service at http://www.parallels.com/support/request/

Get Support

Help us identify your best support contact:

Website Owner

Do you have a website hosted on the Internet? Website hosting service providers use Parallels Plesk software to help them manage their servers.

Parallels does not host any websites or provide website hosting service.

For questions about your website or website hosting service, you should contact your service provider

Find your service provider

Server Owner / Administrator

Do you use Plesk software to help you manage your server? Server hosting providers offer Parallels Plesk software to help server administrators manage their servers.

Parallels does not provide any server hosting service.

For questions about your website or hosting service, you should contact your service provider.

If you purchased your Parallels Plesk Panel license from a server provider, we recommend contacting them first for support. 

To continue with opening a ticket with Parallels, click here: Open a ticket 

Parallels Partner

Are you an existing Parallels Partner at the Bronze, Silver, Gold, or Platinum level? You may use your partner Support Code to open a ticket.

Open a ticket

Can’t find the license key?

Please refer to http://kb.parallels.com/5211

Parallels Lifecycle Policy

To facilitate your long term planning details, Parallels Plesk lifecycle policies are published at http://www.parallels.com/support/policy/plesk-lifecycle/

Self Service Resources

Search our database of articles for known solutions.

Get to know Parallels products product features, how to operate them and how to use them.

Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums.

Two separate marketing, sales and technical programs - one for Service Providers and one for Developers (ISVs).

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