Parallels Plesk Panel Power Pack installs popular software tools and re-sellable services with your initial control panel installation or as an easy upgrade later. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

1. 1.

   What does Plesk Panel Power Pack include?

   Parallels Plesk Panel Power Pack now includes premium commercial antivirus protection, tools for creating and managing mobile websites, and tools for monitoring and managing Parallels Plesk Panel servers from an iPhone, Android or BlackBerry smartphone.

2. 2.

   What are the hardware requirements for Plesk?

   Parallels Plesk Panel 10 for Linux

   • 266 MHz Processor
   • 512 MB of RAM (1 GB when hosting many accounts; 768MB minimum when also using Web Presence Builder)
   • 10 GB Hard Disk

   Parallels Plesk Panel 10 for Windows

   • 1GHz (x86 processor) or 1.4GHz (x64 processor)
   • 1 GB of RAM (2 GB when hosting many accounts)
   • 32 GB Hard Disk
3. 3.

   What are the mail requirements for Plesk?

   Mail Client Requirements

   • Any mail client supporting SMTP, POP, or IMAP. Plesk documentation describes setting up MS Outlook, MS Outlook Express, Apple Mail and Mozilla Thunderbird to work with Plesk mail.

   Supported Mail Servers

   • Qmail 1.03 (IPv6 available)
   • Postfix 2.3 (IPv6 available)
   • MailEnable Standard / Professional / Enterprise 4.26
   • MailEnable Standard / Professional / Enterprise 5.10
   • SmarterMail 6.8
   • IceWarp (Merak) 10.0.0, 10.2.2
   • CommuniGate Pro 5.2.15
4. 4.

   Is there support for converting 3rd party virtual machines?

   You can now convert Microsoft Hyper-V, Microsoft Virtual PC, Virtual Box, VMware, and Xen virtual machines to Parallels virtual machines. Depending on the type of virtual machine, the conversion can be performed by means of the pctl, prl_convert, or pmigrate utility.

5. 5.

   Where can I download Plesk Mobile Application?

   To learn more about downloading the Plesk Mobile Application, go to KB article: http://kb.parallels.com/112913.

6. 6.

   Where can I find the release notes for Plesk?

   For Plesk Panel 10.4 for Linux-based OSes, please go to http://download1.parallels.com/Plesk/PP10/10.4/release-notes/parallels-plesk-panel-10.4-for-linux-based-os.html

   For Plesk Panel 10.4 for Window-based OSes, please go to http://download1.parallels.com/Plesk/PP10/10.4/release-notes/parallels-plesk-panel-10.4-for-windows-based-os.html

Choose the type of documentation you desire from the left-hand column and then click on the format you need in the right-hand column to download a document.

• How to recompile Apache, PHP, and IMAP with increased value of file descriptors larger than FD_SETSIZE (1024) on a RedHat-like system? 
 
• How do I repair/rebuild all mail configuration files and restore settings for all mailboxes?
 
• How do I restart Parallels Plesk Panel?
 
• How to reset password for "admin" account in Plesk Panel
 
• How do I rebuild qmail queue if it is damaged or contains a lot of spam messages? 
 
•  How do I replace IP addresses in Plesk Panel? 
 
• Many email messages are sent from PHP scripts on the server. How can I find the domains on which these scripts are running? 
   
• [How to] How can I migrate objects from Parallels Plesk Panel version 7.5 or 8.6 to Parallels Plesk Panel 9? 
   
• I cannot send any mail from the server even via command line. The following error occurs: "PERM_FAILURE: SMTP Error (state 13): 554 mail server permanently rejected message (#5.3.0)" 
   
• Can I use an additional port other than port 25 for SMTP connections? I was told I should open up one more ports for SMTP because most ISPs block port 25 now. 

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To facilitate your long term planning details, Parallels Plesk lifecycle policies are published at http://www.parallels.com/support/policy/plesk-lifecycle/