Buy Support

To receive Support you will also need to obtain a Support Code.

Go to https://www.parallels.com/account/ and log in with your registration details and select "My Support Options" in the left navigation. This will be required for authorization through Email, Chat and telephone.

Choose the method that best suits your needs. Note: all support options are in English only.

Support Purchase Options

Support type Coverage hours How to contact Buy 1 incident Buy 3 incidents Buy 5 incidents
Chat support 24 x 7* Chat online with a Live Parallels Representative by going to http://www.parallels.com/support/chat/ $14.95 $39.95 $64.95
Phone support 24 x 7* The USA toll-free +1 888-811-2489, International: +1 703-579-0156. For more information visit: http://www.parallels.com/support/phone/ $19.95 $54.95 $89.95
Email support 24 x 7 365 Days Create a Support request: http://www.parallels.com/support/request/ $9.95 $24.95 $39.95

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Parallels is a global leader in hosting and cloud services enablement and desktop virtualization. Founded in 1999, Parallels is a fast-growing company with more than 850 employees in North America, Europe and Asia.