Ms. Green is responsible for leading the worldwide customer support organization at Parallels. Kellie brings 16 years of customer support experience. Her experience includes 9 years at Microsoft in various support management positions. Kellie also worked overseas in India and in the Philippines for long-term expat assignments managing outsourced support organizations. Most recently, she spent 3 years at Monster.com helping to lead the transition of outsourced support into a new Monster-operated contact center in the US and centralizing support for Europe into the Czech Republic. Ms. Green holds a Bachelor of Arts degree in Business Administration from the University of Washington.