Join the public preview program for Parallels Plesk Automation
Be the first to experience, test and provide feedback on the next generation hosting solution from Parallels. Parallels Plesk Automation is a scalable multi-server automation solution for shared hosting, giving small and growing hosters the power, performance and scale previously only available to hosting giants. Parallels Plesk Automation is designed to manage thousands of customers from a central point with a modern design and great usability.
To bring the best product to the market we need your help to create a product that will stand at the forefront of the hosting industry. If you rely on multiple Parallels Plesk Panel servers and need centralized management and scale to grow your business, sign up to preview Parallels Plesk Automation today.
To learn more about Parallels Plesk Automation please read the blog article, "Parallels Plesk Automation Preview Launches."
Latest News
Parallels named a "Cool Vendor" in cloud services by industry research firm
Gartner has recognized Parallels as a Cool Vendor for 2012 in the recent report, "Cool Vendors in Cloud Services Brokerage Enablers, 2012." The report recognizes those firms with new and innovative technologies for delivering cloud brokerage services. Read more
Parallels and Dell make the Microsoft cloud easy for small and medium businesses
Dell has a long history of making it easy for customers to get what they need. I remember helping a friend's father get a new Dell PC at an Austin direct retail shop in 1990. I was amazed at how easy they made it to get up and running. Dell had taken out so much friction of what was then usually a convoluted and long value chain. At Parallels, we pride ourselves on being the hosting and cloud services enablement market leader. We work with service providers to meet the IT needs of small and medium businesses — and just like Dell, we are obsessed with making it easy, with eliminating friction. So when Dell is moving to serve its customers in the cloud, we feel there's a natural fit. Together, we make it easy for Dell's business customers to purchase and use the cloud services they need. Read more
Parallels releases Parallels Business Automation Standard version 4.2.1
The latest release of Parallels Business Automation Standard, version 4.2.1 is now available and includes:
- Improved integration with Parallels Plesk Panel 11
- Updated language packs for Dutch, French, German, Japanese, Russian, and Spanish
- Quality enhancements including bug fixes since the previous release
PBAS 3.x and 4.0 reach end of life this December so now is a critical time to update your PBAS version.
Upgrade to PBAS 4.2.1 now, and you'll receive PBAS 4.2 Advanced Administration training absolutely free. This is a limited-time offer. Contact your account manager for more details.
- Download a trial copy of PBAS 4.2.1 (for users who do not currently have any version of PBAS)
- Download PBAS 4.2.1 upgrade version (for users who already have PBAS version 4.1.6 or higher). Requires login access to Parallels PartnerNet.
- Read the step-by-step installation guide
- Watch the online demo
- Read PBAS 4.2.1 Release Notes
- Watch the PBAS 4.2.1 Best Practices webinar recording
You can ask questions and provide feedback in the PBAS forum.
APSStandard.org now equipped with 20 new APS packages
The APS team and their ISV partners have been working to add twenty new APS packages to the APSStandard.org service catalog. These include:
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Many of them have been certified and ready for deployment.
If you have questions about the packages, please reach out to James Raquepau at .
In this Newsletter:
Best 11 Website Contest — Win 1 of 11 Great Prizes
Submit your Parallels Plesk Panel 11 hosted website for your chance to win 1 of 11 great prizes.
The submission period ends September 3, 2012. The contest is open only to legal residents of the fifty (50) United States and the District of Columbia who are at least eighteen (18) years old at the time of entry. For complete official rules visit the contest site.
Chance to Win an iPad
Enter for your chance to win an iPad for 5 minutes of your time! All you have to do is complete a short, confidential survey.
Upcoming Webinars and Events:
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Technical Overview of APS Webinar – August 7 at 8 AM (PDT) / 11 AM (EDT) / 5 PM (CEST)
Learn about the Application Packaging Standard (APS). The APS team will describe necessary steps to package and certify your application and answer all of your technical questions. - Cloud Services Webinar: Certivox for Cloud Security – August 14 at 8 AM (PDT) / 11 AM (EDT) / 5 PM (CEST)
Learn from Certivox about its single sign-on and multi-factor authentication application, a service that all service providers need for their end customers. KPN will also provide an overview of how they plan to partner and leverage Private Sky and Certivox's Outlook add-on. - Technical Topics Webinar: Profiting from Broadsoft's Hosted PBX – August 21 at 8 AM (PDT) / 11 AM (EDT) / 5 PM (CEST)
Hosted PBX is one of the fastest growing services among SMBs. Learn about the features, functionality and benefits of hosted Broadsoft Broadworks, the most successful PBX software on the market. - SMB Cloud Insights Webinar: Understanding How SMB Size Segments Buy Cloud Services – August 28 at 8 AM (PDT) / 11 AM (EDT) / 5 PM (CEST)
Learn how to target opportunities in the small and medium business segments, including determining the audience and getting that audience to adopt a service. - Parallels Summit 2012 APAC – September 21-22 at Singapore
Be the first to learn which top cloud services will be adopted by SMBs in Asia Pacific at Parallels Summit 2012 APAC. Parallels SMB Cloud Insights™ reports will be available, including a new APAC regional report and updated China and India reports.
Register for free today using code E145789.
Case Studies
Adoboloco, a maker of hot sauces, finds a complete hosting solution for its website with help from Media Temple and Parallels Plesk Panel.
1scream, a web company centered on the amusement industry, finds everything it needed for its shared hosting solution from Media Temple and Parallels Plesk Panel.
Partner Resources
Parallels continues to add fresh content to Parallels PartnerNet
Following the launch of the Parallels PartnerNet portal in early June 2012, there have been several useful updates, including:
- Parallels Plesk Panel 11 launch resources
- Parallels ecosystem and ISV partner go-to-market collateral
- Enhanced Partner company profile form that is tied to the Partner Locator tool on Parallels.com and allows for direct editing of your listing (Partners only)
- Nine marketing best practices whitepapers including the most recent:
Parallels PartnerNet continues to be the place for partners to get:
- Expertise for targeting SMB opportunities
- Guidance and best practices for upselling and reselling more services
- Timely access to product news
- Tools to use in your go-to-market efforts
If you have not signed up yet, register now to take advantage of all these resources.
News from Support
The FastLane™ support program is now in operation providing superior service to qualified applicants. When in the FastLane, tickets are placed at the top of the support queue and Parallels assures that all customer issues are quickly resolved with FastLane service.
Please see the FastLane program application form in Parallels PartnerNet for more information.
Tips and Tricks from Parallels Global Support
Parallels Automation
To learn how to keep all your Parallels Automation components running properly, view Parallels Automation Maintenance Guide.
To access commonly-used troubleshooting resources for Parallels Plesk Panel 10, view Parallels Plesk Panel 10 Troubleshooting Materials.
For general Customer Support and Service, and updates from the Global Support organization you can tweet to @ParallelsCares on Twitter! @ParallelsCares.
- Follow Parallels Knowledge Base on Twitter and you will see when new* Knowledge Base articles go live as soon as they are created or updated! @ParallelsKB.
*@ParallelsKB will tweet new and updated KB articles for the following products only: Parallels Desktop for Mac, Parallels Plesk Panel, Parallels Virtual Automation, Parallels Operations Automation, Parallels Business Automation, Parallels Business Automation Standard.