Parallels launches Parallels Plesk Panel 11

Parallels launches Parallels Plesk Panel 11 together with more than 70 Parallels partners worldwide.

Parallels Plesk Panel 11 delivers great value for our partners and their customers.

For infrastructure providers:
- Improved security protects your customers’ websites and data, leading to fewer support incidents
- Panel cloning helps you deliver Parallels Panel more efficiently in the cloud
- Integrated add-ons like Power Pack and Parallels Web Presence Builder earn you more monthly-recurring revenue.
For web hosters and web designers:
- New NGINX integration helps to improve web server performance and delivery of websites on PCs and mobile devices
- Improved security better protects your customers’ websites and data
- Deeper integration with Microsoft WebMatrix attracts more designer customers focused on Windows web publishing.
For website owners:
- Better website performance
- An integrated web presence experience across website, social media and mobile access.

For more information about Parallels Plesk Panel 11, including demos and downloads, please visit the Parallels Plesk Panel webpage. You can also view marketing materials, training resources, and support tools on Parallels PartnerNet at “Plesk 11 Launch Resources”.

To hear what our partners are saying about Parallels Plesk Panel 11 visit Parallels Cloud Service Provider Blog.

In this Newsletter:

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Events:

Microsoft Worldwide Partner Conference 2012 — July 8-12 at Toronto
Come by the Parallels Booth at WPC 2012. While you’re there, you will have the opportunity to meet our ISV and SI sponsors, catch a presentation or two, and reserve a seat at our VIP party on Tuesday night!
Register now.
HostingCon 2012 — July 16-18 at Boston, Massachusetts
Parallels will have a major presence at HostingCon 2012. At the event, you can attend training sessions for Linux and Windows version of Parallels Plesk Panel, see an exhibition of all of the latest Parallels software, and meet our product and technical experts.
Register today using discount code “Parallels2012”.
SMB Cloud Insights Webinar Series: Upsell and Cross-sell Strategy — July 31 at 8 AM (PDT) / 11 AM (EDT) / 5 PM (CEST)
Join our next SMB Cloud Insights webinar to learn the best applications and services for upselling and cross-selling your customer base, proven strategies to bundle these services, and more.

Latest News

Parallels releases Parallels Web Presence Builder 11

Parallels Web Presence Builder 11 is designed for web hosters who are seeking ways to increase their service revenue by capitalizing on the growing worldwide market for web presence. Parallels Web Presence Builder allows service providers to offer an easy-to-use site builder and is integrated into Parallels Plesk Panel 11 so it can rapidly be added to any Parallels Plesk Panel service plan.

Features of Parallels Web Presence Builder 11 include:

A Try-Before-Buy option that offers free website creation services. Customers can keep their website live for a number of days before purchasing a hosting plan.
More than 100 prebuilt website templates with customizable text for various vertical business categories.
Drag-and-drop modules that allow customers to easily customize their website content. Customers can integrate it with Facebook and share their site content on other social networks such as Twitter and LinkedIn.

Parallels Web Presence Builder 11 is available in versions for Parallels Plesk Panel 11, Parallels Automation 5.4, and in a stand-alone version for 3rd-party hosting environments.

To learn more, visit the Parallels Web Presence Builder webpage.

Parallels Plesk Panel 11 now available through Parallels partners

Over 70 Parallels partners worldwide are offering Parallels Plesk Panel 11 today. These include some of the largest service providers in the world.

View the complete list of launch partners.

Additional partners will launch Parallels Plesk Panel 11 on their websites in the coming months. To get your company to launch Parallels Plesk Panel 11 also, please work with your Parallels account manager.

How to Start Offering Parallels Plesk Panel 11

Parallels partners can now offer Parallels Plesk Panel 11 to their customers on Windows and Linux servers. To simplify this process and to answer the most frequently asked questions by our infrastructure provider partners, we have developed a technical brief on How to Start Offering Parallels Plesk Panel 11.

This article addresses Parallels Plesk Panel deployment using the Parallels Installer, deployment templates for Parallels Virtuozzo Containers, and image cloning for hypervisor virtualization platforms. It also covers how to install Parallels Plesk Panel 11 license keys. With the help of this information, partners can expect a smooth and easy transition to offering Parallels Plesk Panel 11.

Partners line up to launch Parallels Plesk Panel 11 – Hear what they're saying

There is a great deal of excitement among Parallels partners about the launch of Parallels Plesk Panel 11. Read what a couple of them are saying:

Cirrus Tech Pumps Up VPS Hosting Plans with Parallels Plesk Panel 11

Cirrus Tech, a Canadian web hosting provider specializing in shared, VPS and cloud hosting services, is participating as an official launch partner for the release of Parallels Plesk Panel 11, the latest version of the award-winning web hosting control panel.
Read more

Media Temple and Plesk: A Decade of Co-Innovation

Everything we do here at (mt) is about our customers: making things better, faster, easier, and more secure for them. Which is why Plesk has been the backbone of one of our most successful product lines, the (dv) Dedicated-Virtual server, for nearly 10 years.
Read more

Parallels launches Parallels Business Automation Standard 4.2

With Parallels Business Automation Standard 4.2 you can:

Increase revenue by launching new shared and VPS hosting plans powered by Parallels Plesk Panel 11. The panel supports a rich portfolio of add-ons, including an updated version of Parallels Web Presence Builder, with over 100 small business templates, plus the ability to optimize websites for viewing on mobile phones.
Boost your sales and customer loyalty with our all-new Affiliate Program tools, enabling your customers to earn money by advertising your services on their websites.
Reduce support costs by providing a consistent and seamless experience to all your customers with our new unified user interface, now available across all our products — Parallels Automation, Parallels Plesk Panel, and Parallels Business Automation Standard.
Differentiate your offerings with new “cloud-like” configuration flexibility that lets you decide which resources you want to appear in your store as billable options.

Refer to PBAS 4.2 Release Notes for more information.
Upgrade to PBAS 4.2
Download a trial copy of PBAS 4.2
Try the demo of PBAS 4.2

Post your feedback, suggestions and enhancement requests to our forum.

You can also learn more about PBAS 4.2 features by signing up for our July webinar:

Partner Resources

Parallels Plesk Panel 11 Go-to-Market Resources

To support our partners in going to market with Parallels Plesk Panel 11, Parallels now has a collection of marketing and support resources available via Parallels PartnerNet.

Marketing resources include datasheets, product messaging blurbs, features, benefits, video FAQs, and more. Additionally, you will find a collection of banners in multiple sizes for use on your website to promote Parallels Plesk Panel 11 and its add-ons, as well as a guide for integration into your website. Most of this content is available in multiple languages including English, German, French, Spanish, Italian, Dutch, Russian, Brazilian Portuguese, Japanese, and more.

Support content includes links to Parallels Plesk Panel 11 documentation, a collection of relevant support topics, tools and knowledge base articles, a video walk-through, and more.

In addition to all of this, you will find short webinars of Parallels Plesk 11 Business Value and Parallels Plesk 11 Technical Topics that are available for on-demand viewing.

Access all of this great content and more on Parallels PartnerNet at the “Plesk 11 Launch Resources” link.

News from Support

Parallels Global Support team is in the process of implementing FastLane™.

The FastLane is a new support program introduced at Parallels 2012 Summit. When in the FastLane, your tickets are placed at the top of the support queue and Parallels assures that all urgent issues are quickly resolved.

Partners interested in the FastLane program should adhere to at least 8 out of these 10 categories of operational excellence:

Training & Certification from Parallels
Staging environment
Documented Change Management process
Install micro-updates up to the current version
Stay current with major updates or be only one version behind
Have Watchdog enabled and reporting to Parallels (POA, PBA)
Have 3rd-party infrastructure monitoring in place
Network Operations Center support staffed 24x7
Maintain troubleshooting process for incident resolution
Have Microsoft Certification (if deploying modules for Microsoft technology such as IIS, Exchange, SharePoint, Office365, CRM, etc.)

Please see the Fastlane program application form in Parallels PartnerNet for more information.

Tips and Tricks from Parallels Global Support

Parallels Plesk Panel

To access commonly-used troubleshooting resources for Parallels Plesk Panel 10, view Parallels Plesk Panel 10 Troubleshooting Materials.
It will be populated with new materials soon – please bookmark the webpage.
Parallels Plesk Panel migrations continue to get easier. Read Plesk Mass Migration Script to learn about a tool that allows automated routine operations like IP address mapping, conflict resolution and destination server initialization.

Connect With Parallels Global Support!

For general Customer Support and Service, and updates from the Global Support organization you can tweet to @ParallelsCares on Twitter! @ParallelsCares.
Follow Parallels Knowledge Base on Twitter and you will see when new* Knowledge Base articles go live as soon as they are created or updated! @ParallelsKB.

*@ParallelsKB will tweet new and updated KB articles for the following products only: Parallels Desktop for Mac, Parallels Plesk Panel, Parallels Virtual Automation, Parallels Operations Automation, Parallels Business Automation, Parallels Business Automation Standard.