Parallels Business Automation
Automate provisioning and billing
Hundreds of service providers use Parallels Business Automation - Standard to automate their cloud services delivery and profit from the cloud.
Choose the level of automation that best meets your needs
Parallels offers two levels of automated provisioning and billing solutions: Parallels Business Automation Standard, a cost-effective set of basic provisioning and billing capabilities, ideal for smaller hosting services; and Parallels Automation, a more full-featured set of capabilities designed for larger hosting services that offer more services or larger-scale deployments.
Parallels Business Automation Standard |
Parallels Automation |
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▪ Pre-integrated for rapid deployment ▪ Scalable to tens of thousands of accounts ▪ Easy to install and manage ▪ Cost-efficient option |
▪ Modular for growth and customization ▪ Scalable to millions of accounts ▪ Distributed and clustered ▪ Full Windows support (including Microsoft Exchange) |
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Over 600 hosting providers use this solution for their automation needs. Click here to learn about companies using this solution.
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This solution is ideal for large telecoms, ISPs, hosting providers, and enterprise data centers. Click here to learn about companies using this solution.
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The chart below will help you determine which solution is best for your business.
| Item | Parallels Business Automation Standard | Parallels Automation |
|---|---|---|
| Market category | Provisioning and billing automation for smaller hosters | High-end provisioning and billing automation for larger hosters |
| Customer Interface | ||
| Online ordering with integrated domain registration | Yes | Yes, many options |
| Service administrator, reseller/department, and customer-level control panels | Yes, moderately customizable | Yes, completely customizable |
| End-user and mailbox-level control panels | No | Yes |
| Multi-language capabilities | Yes | Yes |
| Ability to upgrade directly from control panels | Yes — can upgrade services, hosting plans, and resources | Yes — can upgrade services, hosting plans, and resources |
| Supported Services and Platforms | ||
| Environments supported | Windows and Linux | Windows and Linux, with cross-OS plans |
| Server plans | Shared, VPS, dedicated | Shared, VPS, dedicated |
| Microsoft hosted messaging and collaboration platform (Microsoft Exchange, Microsoft SharePoint) | No | Yes |
| SaaS – advanced application hosting | Yes, limited | Yes, application-level ordering and delivery |
| Billing and Account Management | ||
| Billing | Yes | Yes, with multi-tier reseller support |
| Fraud screening | Yes, standard | Yes, advanced |
| Online payment and account management | Yes | Yes, many options |
| Resource-based billing | Yes | Yes, with ability to customize resources |
| Customer support – ability to log in as customer from provider control panel | Yes | Yes |
| Support for marketing, promotions, and customer announcements | Yes | Yes |
| Plug-ins for payment gateways and domain registrars | Yes | Yes |
| Expansion and Architecture | ||
| Ability to integrate new services with legacy systems | Limited | Yes – API available |
| Support for clustering and load balancing | Limited | Yes |
| Customization and extensibility | Moderate; Parallels professional services available | Advanced; Parallels professional services required |
