Parallels Operations Automation
Profit from messaging and
collaboration services
Businesses rely on e-mail, voice, calendaring, and real-time collaboration tools. Many small businesses want enterprise-class messaging and collaboration solutions, but they also want to avoid the cost and effort of deploying their own infrastructure. With Parallels Operations Automation, you can offer— from the cloud—the messaging and collaboration services that small businesses need.
Messaging and Collaboration capabilities demanded by business.
Quickly deliver business-class e-mail, voice, calendaring and collaboration services
With Parallels Operations Automation, you can rapidly add new cloud services to deliver the messaging and collaboration services your customers want. These new services will not only increase your ARPU, but also reduce customer churn, since they are vital services that your small-business customers need.
Offer e-mail based on popular platforms
E-mail is an essential service for any business. Two preferred platforms are Microsoft Exchange and Open-Xchange. Parallels Operations Automation service modules will automate the process of provisioning and delivering e-mail services, so you can get your new service to market quickly. In addition, the Parallels Professional Services team can assist you in migrating your customers to the new service and consolidating your cloud services delivery infrastructure.
Help teams collaborate via SharePoint
Microsoft SharePoint makes it easier for people to work together. Using SharePoint, people can set up Web sites to share information with others, manage documents from start to finish, and publish reports to help everyone make better decisions. The Parallels SharePoint Service Module allows you to quickly add this service to your cloud offerings, so you can include a full set of Microsoft services in your small-business packages.
Deliver mobile productivity services
Many small-business users need their e-mail to be integrated with their mobile devices. Parallels Operations Automation supports Microsoft Windows Mobile, Good Mobile Messaging Server, and BlackBerry Enterprise Server. This broad support enables cloud service providers to offer their customers maximum choice, which drives increased ARPU and reduced churn.