Increase ARPU and decrease churn with popular communications services

Businesses around the world use Microsoft Office Communications Server for instant messaging, presence information, conferencing, and voice capabilities. Now, with the Parallels Office Communications Server Service Module, you can offer these services via the cloud to your customers who use Microsoft Exchange for their e-mail solution. The Microsoft Office Communications Server module will enable your customers to integrate private, secure instant messaging, including presence information and other unified communications capabilities, with their Microsoft Exchange experience. The service module includes everything you need to rapidly deploy enterprise-class communications — and the worldwide popularity of Microsoft Office Communications Server will help you increase average revenue per user and decrease customer churn.

Choose the features and business model that best meet your needs

You can include specific features in a service plan or elect to bill each feature separately. And the robust user interface makes it easy to add new features and expand the offering with in-house development resources.

Combine with Exchange Service Module for broader communications capabilities

For an even broader set of communications services, you can combine Parallels’ Microsoft Office Communications Server Service Module with our Microsoft Exchange Service Module — one of our most popular modules. This combination will enable you to allocate resources such as the number of mailboxes and the amount of storage space according to the service plan the customer selects — and to bill the customer for any overage charges. With OCS Server, you can also add the latest unified messaging services to your customers.

Combine with SharePoint Service Module for integrated content management and information sharing

Microsoft SharePoint: supports all intranet, extranet, and Web applications across an enterprise with a single integrated platform. By combining the Microsoft Office Communications Server Service Module with the SharePoint Service Module, you can offer your customers not only a complete set of communication services, but also integrated content management and information-sharing capabilities, helping them to gain better insight into their business and improve their decision making.

Combine with Parallels Business Automation for additional business capabilities

When you combine the Microsoft Office Communications Server Service Module with Parallels Business Automation, you’ll get a complete set of business capabilities as well, including:

• Storefront integration with domain registration
• Automated ordering and provisioning
• Customer self-management — control panels
• Billing and service plan management
• Resource reporting and tracking
• Full reseller and white-label capability

Simplify management of Microsoft Office Communications services

The Microsoft Office Communications Server Service Module simplifies the task of offering a comprehensive set of communication services by:

• Automates the creation of accounts and deletion of accounts
• Automates the up-selling, provisioning and billing process
• Allowing you to create Microsoft Office Communications Server templates that offer multiple levels of service at different price points
• Supporting Microsoft’s integrated Enterprise Voice and Remote Call Control telephony functions
• Managing the server pool and provisioning attributes for Microsoft Office Communications Server
• Updating meeting policies for integration with Microsoft Live Meeting
• Managing Microsoft Service Provider License Agreement reporting on active users, resulting in simplified administration
• Offering two levels of customer control panels: one for the administrator, with overall account level privileges, and one allowing end users to perform basic management operations themselves

New features are constantly being added to this list.