Why IT Admins Hate Mac!


By Derek Wyszynski, Director of Sales at Parallels

 

Parallels Ignite

Everyone in this pic (other than the guy in the red shirt in the middle) started the dinner hating Mac computers. Not anymore!

 

“I hate Mac.”

That’s what I heard from a lot of people at Microsoft Ignite this year.

Which is funny, because when you work at a company like Parallels (which has been at the forefront of making Mac accessible to the corporate enterprise user), that sentence is kind of like being splashed in the face with ice-cold water.

“I hate Mac.”

That’s almost like saying, “I hate puppies, chocolate, and warm fuzzy blankets on a chilly evening.”

So who was telling me this?

It certainly wasn’t anyone who came up to our booth and said, “Wow, I love Parallels. I’ve been using your software for two (or five or 10 years) and I love running windows on my Mac!”

No, it wasn’t them, because they were daily Mac® users. They were software developers, UX designers, marketing people—heck, even some C-level leaders. And they loved their Mac computers.

I’m sure you have people in your own life like them—some sister or cousin or co-worker who has a silver Mac with stickers all over it and goes on and on about how great Mac is.

They’re kind of like people who do CrossFit. You know you never have to ask someone who does CrossFit about it…they’ll tell you all about it on their own. Over and over and over.

Mac users are like that. I should know—that’s a large part of the Parallels customer base. These Mac lovers use Parallels to make their Mac “work in the corporate enterprise.” Parallels Desktop® for Mac lets them stay “Mac people” but enables them access to Windows applications when they need to use them.

So no, it wasn’t the end users who were telling me how much they hated Mac.

Who was it?

Windows admins. IT people. SCCM gurus. Intune experts.

These people told me that they hated Mac.

So I asked them, “Why? How could you hate Mac? It’s an incredibly elegant piece of hardware with an amazing OS that is so good, the people who use it are extremely loyal to the Apple brand!”

And to a person, they answered, “Exactly.”

You see, to the Windows admin, Mac is unmanageable.

What do I mean? Think about it. Doing simple things like pushing out OS updates, managing application versions, writing scripts, creating user profiles—all the stuff normal Windows admins use System Center Configuration Manager (SCCM) for when dealing with Windows PCs—you can’t manage Mac that way. Right?

Ask these Windows admins, and they’ll tell you that often they need YET ANOTHER console—some special “Apple-specific” software package—to manage Mac.

YAPOS: Yet Another Piece of Software. That’s the acronym I heard from them. Every vendor has YAPOS for Windows admins to buy and use to manage different endpoints.

Windows IT people are tired of YAPOS. They want to work in SCCM. They want to work in Intune.

And since Mac, supposedly, can’t live in SCCM or Intune, admins usually do one of three things:

So that’s why, to most Windows IT professionals, Mac computers are about as welcome on their networks as your crazy Uncle Al, who believes we faked the moon landing but is still welcome at your Thanksgiving dinner.

So why did I say “most” and not “all” Windows IT professionals?

That’s because some smart and forward-thinking IT pros are using Parallels® Mac Management for Microsoft® SCCM.

You see, Parallels Mac Management lives in SCCM! It’s not YAPOS—it’s simply a plug-in for SCCM.

The same keystrokes and mouse clicks a Windows admin uses to manage PCs in SCCM, they can use to manage Mac.

Windows IT pros that use Parallels Mac Management don’t hate Mac!

More importantly, Windows admins who use Parallels Mac Management feel they can support and even offer Mac computers to end users who need them to do their jobs.

If you’re a Windows professional and are interested in how you can learn to love Mac—or at least learn to stop hating them with the white-hot intensity of a thousand burring suns—you can take a look at what we do.

And as a final note:

“Sounds great, Derek, but we use Intune over here at XYZ company. What do you do for that?”

Answer: “Watch this space!”

 

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