What Is Your IT department Good for: Efficient Service or Unwanted Workout?

A midsize or large organization with dozens, hundreds, or even thousands of PCs is difficult to imagine without Microsoft System Center Configuration Manager (SCCM). This hardware and software administration solution allows handling asset management, software distribution, remote maintenance, license monitoring, reporting, and software threat defense from a single, centralized console. Eliminating countless manual tasks helps improve efficiency and productivity, enabling IT departments to focus on value-adding projects and assignments.

However, very few organizations have consistent IT environments. For years, Mac® quotas have been growing unproportionally in previously Windows monocultures—and unfortunately, SCCM shows a pronounced weakness in managing Apple® computers. So IT specialists come to enjoy the less-than-welcome pleasure of a daily workout program; every time a Mac needs to be rolled out, maintained, or updated, a pair of well-worn sneakers plus a healthy athletic condition seem advisable.

Separate Mac administration products offer an alternative to this hands-on approach. Trying to solve the issue this way still has drawbacks: it‘s costly and complex; it requires a separate infrastructure, as well as additional hardware and software; and it‘s based on a separate stack that defies complete integration into SCCM. Added to that, implementing such a self-contained solution would generally require a certified engineer and take several days, if not weeks. And you may still need your sneakers to get over some obstacles…

Fortunately, there is a simpler and more cost-efficient solution for this problem: Parallels® Mac Management for Microsoft® SCCM. This plug-in uses the existing Windows infrastructure and extends SCCM’s comprehensive and centralized administration functionality to cover Mac computers. Integrating completely into SCCM, Parallels Mac Management eliminates the need for a separate, dedicated Infrastructure. This means that admins can manage Mac devices from a single, centralized location, just like the Windows PC systems, and all while using the SCCM console they‘re familiar with.

Parallels Mac Management requires no specific training. After setting up the solution (which takes just a few minutes), administrators can start to:

Parallels Mac Management enables admins to remotely support Apple users in mainly PC-based organizations in a highly efficient way. Those IT specialists can limit their workout activities to after-work hours and weekends.