How to Guides

Stay in the loop with our latest tips and tricks

Select Google Play

When you tap the ‘Install Android Client’ button during the enroll process, you may be presented with the “Complete action using” prompt (depending on Android version and phone manufacturer). Select to proceed with the “Play Store”.

How to Manage Email Accounts on your android devices

With constant improvements in the way we consume media and interact with technology, mobile devices are at the forefront of social, personal and work related advancements. This means that the line which separates work and personal devices is getting harder and harder to draw. As a result, an issue...
Identify and Remove Extra MDM Client App

Identify and Remove Extra MDM Client App

You have just enrolled your iPhone or iPad with an Parallels MDM Account or installed the new iOS client app on devices which are already being managed by an Parallels MDM account according to these steps: Log into the Parallels MDM portal Go...

Enrol an Android Device with Mobile Device Manager

If you want to manage your Android devices with Parallels MDM, you must follow the enrolment process to download, install and automatically configure the Parallels MDM app according to the instructions below. Certain features require a Google account to be configured on the phone. It is...