How to Enable and Use the Helpdesk Feature in Parallels RAS
Last updated on June 1, 2021
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The Helpdesk feature allows users to send an issue report to the Parallels RAS administrators. In order to enable the feature, please follow these steps:
- Open the Parallels® Remote Application Server Console.
- Go to Administration > Helpdesk tab.
- Mark the “Enable Helpdesk” checkbox, and input an email address that will be used to receive reports.
