Voluntary Product Accessibility

Date: August 8, 2016
Name of Product: Parallels Remote Application Server

Criteria Supporting Features Remarks and explanations
Section 1194.21 Software Applications and Operating Systems The product is created to meet this requirement subject to the comments in the tables that follow. Please refer to section 1194.21 section for details
Section 1194.22 Web-based Internet Information and Applications The product is created to meet this requirement subject to the comments in the tables that follow. Please refer to section 1194.22 section for details
Section 1194.23 Telecommunications Products Not Applicable Parallels RAS is not a product of this type.
Section 1194.24 Video and Multi-media Products Not Applicable Parallels RAS is not a product of this type.
Section 1194.25 Self-Contained, Closed Products Not Applicable Parallels RAS is not a product of this type.
Section 1194.26 Desktop and Portable Computers Not Applicable Parallels RAS is not a product of this type.
Section 1194.31 Functional Performance Criteria The product is created to meet this requirement subject to the comments in the tables that follow. Please refer to section 1194.31 section for details
Section 1194.41 Information, Documentation and Support The product is created to meet this requirement subject to the comments in the tables that follow. Please refer to section 1194.41 section for details

Section 1194.21 Software applications and operating systems—Detail

Criterion Level of Support Remarks and explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Supported with exceptions Some interface elements may not be accessible via keyboard.
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Supported Parallels RAS does not disable or disrupt accessibility features.
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. Supported with exceptions Focus may disappear as you tab around a window.
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. Supported with exceptions Screen reader does not read certain interface elements.
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Supported  
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Supported  
(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Supported with exceptions In high contrast mode, some interface elements might be unclear.
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Not Applicable Parallels RAS does not use animation.
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Supported  
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Supported  
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Supported  
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supported  

Section 1194.22 Web-based Internet information and applications—Detail

Criterion Level of Support Remarks and explanations
(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). Supported with exceptions No ALT text is provided for published application icons.
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Not Applicable Parallels RAS does not use multimedia.
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Supported  
(d) Documents shall be organized so they are readable without requiring an associated style sheet. Supported Parallels RAS can be used without the associated CSS file.
(e) Redundant text links shall be provided for each active region of a server-side image map. Not Applicable Parallels RAS does not use image maps.
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Not Applicable Parallels RAS does not use image maps.
(g) Row and column headers shall be identified for data tables. Not Applicable Tables are not used for displaying data.
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Not Applicable Tables are not used for displaying data.
(i) Frames shall be titled with text that facilitates frame identification and navigation Not Applicable Frames are not used.
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Not Applicable Parallels RAS does not use elements that produce flickering effects.
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. Not Applicable Text-only pages are not required because the product is compliant with §1194.22.
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology. Supported with exceptions Parallels RAS uses JavaScript. It went only through limited testing with assistive technology (JAWS).
(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). Not Applicable Parallels RAS does not require the use of plug-in applications.
(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supported with exceptions Parallels RAS uses appropriate mark-up. It went only through limited testing with assistive technology (JAWS).
(o) A method shall be provided that permits users to skip repetitive navigation links. Not Applicable  
(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Supported The product provides appropriate controls when a timed response is required.

Section 1194.31 Functional performance criteria—Detail

Criterion Level of Support Remarks and explanations
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. Supported with exceptions Some UI elements might not be compatible with Assistive Technology.
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. Supported with exceptions Parallels RAS was tested with screen-reader technology and can be used by blind or visually impaired users of such technology. Some UI elements might not be compatible with Assistive Technology.
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided. Not Applicable Parallels RAS does not use audio to convey information.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Supported Parallels RAS does not use audio to convey information.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. Not Applicable Parallels RAS does not require speech input.
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Supported  

Section 1194.41 Information, documentation, and support—Detail

Criterion Level of Support Remarks and explanations
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. Supported Upon request, product support documentation shall be made available in other printed or online formats that Parallels has available at the time of the request at no additional charge.
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Supported Upon request, product support documentation shall be made available in other printed or online formats that Parallels has available at the time of the request at no additional charge.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Supported Upon request, product support documentation shall be made available in other printed or online formats that Parallels has available at the time of the request at no additional charge.