Easy for Your Customers

Small and Medium size businesses have embraced the concept of “No IT” and are looking to service providers to offer more services than they already use – or have not had access to. They have become accustomed to the idea of outsourcing IT support and hosting applications.

Parallel Automation not only gives you the opportunity to serve this need but to also provide services that they know. Customers can also manage their own accounts with highly intuitive control panels and seamlessly integrated supporting infrastructure.

Self-Service Made Easy

Parallels Automation provides easy capabilities for customers to add more or adjust services based on their needs. A robust ecommerce solution for accepting online and offline payments. Customers can order or upgrade services from their online storefront or from their online control panel.

Easy Upgrades

Customers can upgrade their service by purchasing resources or by upgrading their service plan. For example, you can allow customers to purchase additional disk space, until they reach an upper limit — when they reach the upper limit, the customer can upgrade to a new service plan with just a few mouse clicks.

Services They Know

No matter their size, almost all customers need the basic IT services to support their businesses, customers and employees.And they want the most trusted and popular brands providing those services.Now you can provide them top services such as Syndicated Microsoft 365, Hosted Exchange, Broadsoft Hosted PBX, Google Apps, Syndicated Symantec, and more.

Services They Want

Small and medium size businesses in various industries also have varying needs. They want to be able to choose services that are right for them. You can now give them a choice of hundreds of services from either a marketplace or in service bundles, depending on their desired consumption model.