Existing Customers

Existing Parallels partners with active support contracts seeking support for Parallels Virtuozzo Containers can file a support ticket here

Purchase Support from our Online Store

Get the support you need and deserve — 24/7! Parallels provides support around the clock so you get the answers you need when you need them. Software support, product installations and upgrades, and administration services are all available from Parallels. To purchase a support ticket go here

Parallels Support Portal and Quick Start Guide

Parallels Support Portal provides complete information regarding support services for all our products.  The Service Provider Quick Start Guide contains a process overview, support ticket requirements, and tips and tricks that enable the Parallels Support Team to efficiently and effectively resolve your support request.

Forums

Connect with other Parallels Virtuozzo Containers users in a Parallels Forum

Parallels Virtuozzo Containers For Linux Forum
Parallels Virtuozzo Containers For Windows Forum

Knowledge base

Search our database of articles for known solutions

Parallels Virtuozzo Containers for Linux Knowledgebase
Parallels Virtuozzo Containers for Windows Knowledgebase

Product Lifecycle Policies

Parallels, Inc. is committed to providing high quality, cost effective solutions to our customers. To this end, we have established official product lifecycle policies.

General Parallels Lifecycle Policy
Parallels Server Virtualization Lifecycle Policy