Parallels Desktop for Mac

Parallels Desktop for Mac은 속도, 제어, 안정성을 갖추고 있어 Windows와 Mac OS X Mountain Lion 응용프로그램을 함께 실행하더라도 아무런 문제가 없습니다.  아래 자주 하는 질문, 설명서, 기타 유용한 도구를 클릭하시면 궁금증을 해결하실 수 있습니다.

Search Knowledgebase for Parallels Access

Frequently Asked Questions

  1. iOS나 Android 에서 응용프로그램을 사용하는 방법은 KB116697에서 확인하실 수 있습니다.
  2. Parallels Access가 최상의 성능을 발휘할 수 있는 설정에 대한 팁은 KB116685를 참조하십시오.
  3. Parallels Access에서 마우스 설정 및 마우스 제스처 사용은 KB116729를 참조하십시오.
  4. 키보드 및 키보드 단축키 설정 방법은 KB116705를 참조하십시오.
  5. 드래그 앤 드롭 기능 사용 방법은 KB116731를 참조하십시오.
  6. 제 장치에서 대기 상태에 있는 컴퓨터를 어떻게 다시 시작(Wake-on-LAN)할 수 있나요? 을 방문하십시오 KB122033 를 참조하십시오

Parallels Access 시작하기를 설명하는 짧은 튜토리얼 동영상이 준비되어 있습니다. 동영상 목록은 KB116956를 참조하십시오.

  1. 저의 응용프로그램이 App Launcher에 표시되지 않습니다 KB116697 를 참조하십시오.
  2. iOS나 Android 장치에서 기존의 데스크탑/메뉴 보기로 전환하려면 어떻게 해야 하나요? KB116702 를 참조하십시오.
  3. 저의 컴퓨터 또는 가상 컴퓨터와 연결할 때 Parallels Access 기능이 작동하지 않습니다? KB116710 을 참조하십시오.
  4. Parallels Access가 분리된 후 화면 해상도가 동기화되지 않습니다. 화면 해상도를 다시 설정하려면 KB116698 을 참조하십시오.
  5. iOS 장치의 사운드 및 스피커 문제 - KB116700 을 참조하십시오.
  6. OS X 10.9 Mavericks에서 응용프로그램 접근 허용을 활성화하려면 어떻게 해야 합니까? KB116418 을 참조하십시오. 
  7. Parallels Access가 Windows 컴퓨터에 로그인하지 못합니다. KB116660 을 참조하십시오.
  8. 컴퓨터를 리스트에서 어떻게 삭제하나요? KB118500 를 참조하십시오.
  1. How do you purchase Parallels Access? Monthly and annual subscriptions to Parallels Access can be purchased directly from within Parallels Access, the Parallels Online Store or through the Apple App Store. Android subscriptions are only available through the Parallels Online Store. Please visit KB116724 for instructions on how to purchase.
  2. I received a notification that my subscription is expiring, how can I renew it? Once your subscription is within 24 hours of ending, a Buy Now button will appear both on your iPad and in your My Account page. Click on Buy Now button on your device or on Buy Subscription on My Account page. See KB116820 for complete instructions on renewals.
  3. I have a question on my purchase, who do I contact? KB116724 contains contact details based on where you purchased your subscription to Parallels Access.
  4. Can I purchase on the Parallels website? Please see KB119197 for details on purchases.
  5. How do I get a refund for my Parallels Access subscription? Subscriptions to Parallels Access are non-refundable for the duration of your subscription period. To manage your subscription or disable auto-renewal of your monthly/annual subscription please follow the in-app instructions listed at KB116725.
  1. Information on how to work with applications on your your iOS or Android can be found in KB116697.
  2. For tips on settings to ensure the best performance of Parallels Access, please visit KB116685.
  3. For mouse settings and using mouse gestures in Parallels Access, please visit KB116729.
  4. For setting up your keyboard and keyboard shortcuts, please visit KB116705.
  5. How to use drag and drop features can be found at KB116731.
  6. How can I wake up my sleeping computer from my device (Wake-on-LAN) visit KB122033

Parallels has created short tutorial video's to help you get started Parallels Access. To view a list of videos, please visit KB116956.

  1. My apps are not showing in App Launcher.  Please visit KB116697.
  2. How do you switch to a traditional desktop/menu view on my iOS or Android device? Please visit KB116702.
  3. Parallels Access features are not working when I connect to my computer or Virtual Machine? Please visit KB116710.
  4. My screen resolution is out of sync after disconnecting from Parallels Access.  To reset your screen resolution please visit KB116698.
  5. Sound and speaker issues on my iOS device - KB116700.
  6. How do I enable accessibility for apps in OS X 10.9 Mavericks? Please visit KB116418
  7. Parallels Access cannot log in to a Windows computer. Please visit KB116660.
  8. How do I delete a computer from my list? Please visit KB118500 for details.

Parallels Access Videos

Configuring Parallels Access Settings on your iPad
Navigation and Controls within Parallels Access
Basic and Advanced Gestures within Parallels Access
How to Switch Between Running Applications on Parallels Access
How to Copy and Paste with Parallels Access
How to Switch View Modes in Parallels Access

Need More Help?

The best place to find answers on Parallels Access is to visit our Knowledge Base.

Connect with fellow Parallels users. For information about Parallels Access, see the appropriate forum.

Contact Support

Parallels Access support is available by phone and email once you have installed, registered and activated your product.

Contact Us

Note: At this moment we provide Phone and Email support in English only.

Toll-free: +1 888-811-2489
International: +1 703-579-0156

Contact Us


Document Name Format
Parallels Access Users Guide PDF